Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Internet doesn't work past 2am
So every time I’m awake past 2am my internet doesn't work anyone else getting this problem [MOD EDIT: Subject title changed for clarity]
Internet unstable
Hi,I've had unstable internet for the past week now. It drops regularly, say once every 2-3 minutes for a few seconds. This is an issue on both wired connections and Wi-Fi, and I have checked there are no area issues with Virgin. I'll include my netw...
Can't connect Google Home devices to Hub 3
I have been having nightmares trying to connect Google Home devices to my wi-fi. At first, I assumed it was related to my Deco mesh network but I have tried creating a test Google home using the wi-fi from the Hub 3. I get the same turn off AP Isolat...
Re: My Virgin Media: Introducing the updated app
Post outside our property doesn't have a top/cover on anymore... So all wires exposed, not great ... Assume vandalised? It is the short stump post that contains cables which then lead into our property... The post sits at top of our front garden, st...
Ethernet doesn't have a valid IP configuration
Hello I keep having this ongoing issues where my network would completely drop and im not sure what is going wrong,I have a Virgin hub 3 in modem mode connected to one router and the router to a range extender through wifi.the issues affects the wire...
Ethernet speeds slower than wifi
Hi there, I wonder if anyone can help. Will sitting next to my router I getting over 500mbps over wifi but when I connect via ethernet to the back of the router that drops to 80 or so. I also have this message on the network log. Browsing around othe...
Issue accessing My Virgin Media , blocked IP?
Hi, last week i received notification from VM that i may possible have Mirai Malware. I did the usual virus scan/ reset default passwords and also reset the router. Used wireshark to see if anything was still causing issues and everything seemed to ...
Ordering wifi pods creates new contract?
Hi everyone,I look after my parents account for them and noticed today that there is a message indicating they're suffering poor wifi and offering a free pod as part of 'Wifi Max'.Choosing this option seems to commit to a new 18 month deal but this s...
Resolved! Replacement, shorter isolator cable
Hianyone know if VM will supply a shorter internal coax / isolator cable, ideally 0.5m?had some decorating works done & would look better / tidier if I had a shorter cable. thanksSimon
Port Forwarding to WD My Cloud Home
Hi ThereI'm trying to configure my new WD External Hard drive but it is automatically in relay mode which is restricting its use.WD have advised me the router needs to enable Port Forwarding but I do not know how to do this - I have a Hub 5 - can I g...
