Networking and WiFi
For queries with home networking and all things WiFi
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Forum Posts

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
  • 0 replies
  • 54 kudos

Can't connect to the connect app or my Sky Q

Please can anyone help me? My broadband all of a sudden won't connect to any of my sky q boxes. It says it can find the hub but can't connect to the Internet. I also tried to go on to the connect app and that's saying it can't find my hub! 

Niknak67 by Joining in
  • 2 replies
  • 0 kudos

Hub 5 wifi problem with Iphone?

So I have moved to a Hub 5 from a hub 4 as the 4 had been replaced twice in less than a year.  I have a Hub 5 now which is pretty good as it gets the wifi signal all around the house which is pretty big.  Hub 4 could not cope.   I do have an issue th...

Gary2701 by On our wavelength
  • 3 replies
  • 0 kudos

Resolved! Engineer Destroyed My Connection

I could go on about the terrible service I have had since May, but will get straight to the latest fiasco.Saw a Virgin engineer outside our block of flats looking at our connection box (which is in a terrible state, more on that later) on Tuesday mor...

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SRR500 by Joining in
  • 4 replies
  • 0 kudos

Ordered Wi-Fi pod no email

Hi, I spoke to an agent via WhatsApp to order Wi-Fi pods for slow internet spaces in my house on Saturday, he confirmed he had ordered them for me but I have not received any confirmation or tracking emails.I have tried to order them over the VM conn...

Matty7 by Joining in
  • 2 replies
  • 0 kudos

TC70 Camera - DNS Setting

Hello, I'm looking for some support with a TPlink/Tapo TC70 Camera. The Camera is all setup and working when my phone is connected the the Wifi. The Tapo app displays an error that the camera can only be controlled locally, I have disconnected from t...

Symo4 by Joining in
  • 5 replies
  • 0 kudos

Rebooting the hub

For the last couple of months my hub (3 i think) keeps dropping out at any given time. I have Sky Glass so it's damn inconvenient, sometimes it takes ages to get the hub working properly again, considering what download speed i am supposed to be gett...

Johnb671 by Joining in
  • 4 replies
  • 0 kudos

Resolved! Connect app issues. Can’t order pods

All of a sudden after a log time with inability to find my hub, the connect app is working, sort of.My rooms so far have 64 Mb (in a room right above the hub) 27 Mb in the dining room, 23 Mb in the hallway, In the other ground floor rooms it seems un...

Resolved! EERO Mesh + VM Help

I have the same problem. Solution has not worked for me. Any other help or suggestions?   [MOD EDIT: Subject title changed for clarity]

gavinthain by On our wavelength
  • 26 replies
  • 0 kudos

Resolved! Internet down

What is going on? The internet has been absolutely shocking this past month, off and on throughout the day..5pm cut off for 20 mins...... today has been non existant from 12pm, finally got a connection at 21.45 to send this message.As you know its im...

Wifi speed

Hi  I've for the highest broadband speed with Virgin and the full package yet I can't get a decent signal in the kitchen or the two kids bedrooms, my wifi box is in a good position it was installed and moved by the engineer, I've used the app to chec...