Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
  • 0 replies
  • 56 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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No broadband

This has been out since around 6 last night (Thursday) did a check but said it was my hub which is odd because I knew someone else had the same issue an hour or so later said it had an outage and would be fixed by 2pm (Friday) just checked again and ...

Disable Hub 5 "Smart Security"?

Edit:Nevermind, it has an option in the Settings of Connect app. Read the news post on VM corporate website, wasted topic. 10/10 should've searched before I posted

Aaron2 by Well-informed
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which Virgin wall box is this ?

 Hi as you may be able to spot I have plasterers in.Can anybody advise how this box is removed from the wall ? I have unplugged the cables from it and now wish to remove this for safe keeping before it gets wrecked.  

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Resolved! Connect App and Wifi Pods not connecting

Recently received a Hub 5. I can’t get the connect app to find the router, and also wifi pods won’t connect. The hub works and I have internet and wifi.Performed all usual troubleshooting:Hub: rebooted and also performed full reset.Connect App: tried...

SteveTu by On our wavelength
  • 27 replies
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Password to hub 4 not working

I need to access my hub 4 to change settings but the password on the router doesn't work, I haven't changed it and there's no reset password option. Been on the phone to some clueless guy for half an hour that said he couldn't help if reset won't wor...

Zolamac by Joining in
  • 1 replies
  • 0 kudos

Re: Forgotten/Lost Password for Super Hub

I am trying to gain access to my mother's "Super"  hub 2aC.  She, not surprisingly, has no recollection of any password. When I type into my browser, I get a page asking for a password (no username is requested).  When I try the usual can...

crjamie by Joining in
  • 5 replies
  • 0 kudos

Hub Move request

Hi, It's in a bit of a bad spot nowadays due to some changes in the house and it's getting a bit hot where it is - I could do with it moving to a more central location. If someone could look at my specific account type and see about it being moved, a...

thundyuk by On our wavelength
  • 3 replies
  • 0 kudos