Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 58 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 15 replies
  • 41 kudos

New Router installed: WiFi Pod not working

Good day all,I've got a new Virgin Hub 3 installed at home (as previous one was faulty) but the WiFi Pod does not seem to reconnect automatically.I've seen that some kind souls in the community can sort this one out  Is there any chance I can get som...

RoyKato by Tuning in
  • 3 replies
  • 0 kudos

Resolved! Hub to router connection speeds

Hello again all. Hopefully someone on here can help me solve this mystery.I have Gig1 connection. I recently ran speed tests on my Hub 4, which was in modem mode connected to my Archer C80 router by ethernet, which in turn was connected to my streami...

Dosser62 by Dialled in
  • 12 replies
  • 0 kudos

Unable to order WiFi pods

I feel like I am going around in circles to get Wi-Fi pods. The app won't give me the option to order one, despite the scans showing low speeds in multiple zones and totally unable to connect to wi-fi in some rooms.It's impossible to get through to a...

radders7 by Joining in
  • 17 replies
  • 2 kudos

Resolved! Hub 5 Router faulty need replacement

02:30 am router kept disconnecting from my iPhone and iPad. Tried rebooting from web interface. Still faulty. Tried power off then on. Still faulty.DHCP Server not assigning Ip addresses. Tried factory reset via web interface and then pin hole rest b...

bteam by Tuning in
  • 7 replies
  • 0 kudos

Resolved! Broadband Installation

AVOnline networks have signs up in streets in Newton Aycliffe about installing virgin media fibre is my street getting cabled aswell or just that one I also live in Aycliffe just in a separate street 

AarronB by Joining in
  • 4 replies
  • 0 kudos

Wifi Pods

Hi.Just had virgin installed and so far not a great experience.Engineer installed in a far side of my house and now no signal past the centre or upstairs.I can not seem to order via the VM Connect app as I've run signal tests.Any help or virgin repre...

Connect app

Hi allUp to a couple of days ago the vm connect app was working fine but now when trying to log in it responds withSorry. We could not connect you to the server. Please try again.When trying again it responds withWe can't seem to recognise you at the...

Grumps70 by On our wavelength
  • 1 replies
  • 0 kudos