Networking and WiFi
For queries with home networking and all things WiFi
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Forum Posts

Resolved! Wifi no longer visible on London underground

Hi all,  I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out?     [MOD EDIT: Please see update on post 111 here]      

ruswit by On our wavelength
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  • 141 replies
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UNDERSTANDING KEY ASPECTS OF WiFi

UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
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  • 56 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
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  • 15 replies
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Can’t connect Bluetooth devices with internet

I have had a new hub, I’ve got it set up and it’s working ok but for some reason none of my Bluetooth devices will connect to internet. I have pressed the wps at the back of the hub but it still isn’t working. I can’t connect to use my headphones, Go...

Sarah71 by Joining in
  • 154 Views
  • 3 replies
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Quick Question

HiI feel abit silly asking this - My laptop has recommended "public" for internet /ethernet -  is this ok to leave it as ( have antivirus ) or should it be "private" for everything Have a good weekend and thank you 

slowstar by Dialled in
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  • 3 replies
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Order WIFI Pod

How on earth do you actually order a WiFi pod? No option on the VM Connect app, round in circles for an hour on chat only to be told to phone in as we have a Hub 5x, can’t get through to anyone on the phone. 

tonyp82 by Tuning in
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Internet keeps disconnecting.

I keep losing connection to a music streamer which is connected by ethernet to my Hub3. Same thing happens when i try wifi. It's not the streamer as I tried a different one with the same result.An engineer was here a few weeks ago to relocate a Virgi...

Cancel technician appointment

Is there anyone on here from Virgin Media who can cancel a technician appointment I have scheduled for this afternoon. The fault was resolved last night but there is no appointment showing in my account and live chat is useless. Thanks  

Ir-1974 by Just joined
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  • 2 replies
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Hub 5 - 5Ghz not working

Afternoon,I seem to have encountered an issue with my Hub 5. It's been working great for the past six months, however today it seems the 5Ghz band has stopped working.I've tried turning off the 2.4Ghz band to force devices to look for and use 5Ghz, h...

DaveUK83 by Dialled in
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  • 27 replies
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Red light on router doesnt go

Solid red light on router which virgin do not bother with. Ridiculous, the Internet is frequently dropping out and virgin say the connection coming in is fine. Very difficult to get through it's frustrating and not working as suggested. I feel like c...

Cjnks by Joining in
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  • 5 replies
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Hub5x Poor Wifi range, how to order wifi Pods

HiHad Virgin Installed around August when they came to the area, was given a Hub5x with a 1gig package and told that modem mode would enable me to use my own kit that i wanted to run. (Spoiler: there is no modem mode currently on the 5x),the wifi ran...