Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 52 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub5 what to do with it?

So due to a strange set of circumstances the Hub5 simply wasn't compatible with my house.It would produce ~600mbps download for 15 mins, go offline for 30s then come back with 1-2 Mbps every time until restart. For context I was paying for 1gbps spee...

aquino by Joining in
  • 3 replies
  • 0 kudos

Promised hub upgrade and same hub 3 just received!

As the title says, I telephoned yesterday, spoke to customer service who promised hub upgrade and whilst it was delivered very quickly, it’s the same hub 3 I already have!!Had an engineer out today to resolve ongoing tv/wifi issues - he replaced our ...

Resolved! Wall box cover

Hi,  The wall box outside my house somehow has lost the cover a few weeks ago, it was very corroded by weather damage so the wires are just hanging off the walls, probably not the best with British weather so could I get someone to replace it please?...

Sjrahman by Joining in
  • 4 replies
  • 0 kudos

Resolved! Superhub 3 is offline

At midnight I have lost broadband connection in the NG18 Area ; superhub lights are flashing green and there is no internet. Service checker can’t find my account but app says services are ok in this area. I can’t register loss of service.please advi...

DocMi by Tuning in
  • 8 replies
  • 1 kudos

Internet dropping out/ timeout and Router log errors

Hi, i have had just had my internet installed last week, and from time to time my connection will dropout, timeout or pages will not load fully. I have a Hub 5 - 1Gbps.I also noticed under my router log it states 'warning, critical and error'. Is thi...

Alin123 by Tuning in
  • 16 replies
  • 0 kudos

Trouble connecting Wifi pod with new router

Hi, I recently was sent a new router. I had a wifi pod that was paired with my old router. I have tried to reconnecting it to the new router, but I am not having any luck. I also tried using the Connect App, selecting Add Wifi Pod, but I am receiving...

WiFi won't connect to phone (Google Pixel 4a)

It only happens with Virgin Media routers as I can connect fine to other places that have different internet providers. It just says "saved" or "failed to connect" on my phone. I have gone through all the troubleshooting steps on Google's page, tried...

kt503 by Joining in
  • 0 replies
  • 0 kudos

Regular drop outs on Wi-Fi

I've been experiencing regular drop outs on my Wi-Fi ever since having Virgin installed late last year, sometimes can be a few seconds, sometimes longer, up to 5 minutes or more.Tried all the suggestions, reboots, resets etc but still happens regular...