UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
I've recently upgraded to gig1 with the hub 5 and this is now the third time in a month all internet access has died for hours. Up to hour 4 now. The hub is flashing red, was working fine for days then just dies. I've reset the hub multiple times now...
HelloI have issues many nights with broadband, the issue seems to be upload because when they occur the download and streaming once started is fine. This is also seen as failures in the ping test (if have IPFlood turned off).You can see in the middl...
Hub 3 showing red light. Have checked all connections, reset and rebooted several times but not helped. I have spoken to virgin on phone and they can’t find any faults. They said they will monitor the situation whatever that means. Hub does not appea...
Hi,I tried installing my new Hub 5 last night and all seemed to go fine (Hub 5 white light was on steady) but when I tried to select the Hub 5 wi-fi from my mobileand entered the Hub 5 password I got "Connected, but no Internet". I didn't have my TP-...
Thursday 31st August Router Finally died ( would not Reboot or reset)Engineer booked for Tuesday 5th 08.00-12.00That engineer then gets cancelled because an area fault 1September (Area fault Mine was a Router Issue)Managed to get an Engineer visit bo...
I can see the Service Status page has been updated and there are issues with the TiVo service. I was informed by one of your engineers years ago that if the TiVo service is having issues it would affect your broadband it shouldn't but as he said from...
Ever since I switched to a SH5 I've had nothing but problems. It's disconnected 3 times over the past 3 days and now it's gone altogether flashing blue and offline. This has happened before and it was offline for a few hours there was nothing on the ...
https://news.virginmediao2.co.uk/virgin-media-o2-offers-wifi-tips-for-those-working-from-home-during-the-heatwave/
Hello!Over the past week, my network speed has been falling throughout the day, from our packages 130Mbps to 1Mbps (and sometimes sub 1Mbps).I have found that restarting the router fixes the issue, until later in the day / the next day when it happen...
I've been with Virgin Media in this house for 10 years. There was a period of instability when we upgraded to 1 Gig a couple of years ago but it has generally been pretty reliable. The last couple of months it has been up and down like a yoyo. Below ...
