Recent DiscussionsMissed Appointment I was due a visit from an engineer today between 12 and 4, but never heard anything. On checking my letterbox after 5, there was a note to say the engineer had called at 13:20. I have a doorbell that...Mixing White & Black WiFi Pods I recently had an engineer attend to look at my faulty black wifi pod (also have 2 white pods) and he said he had to replace it with a white one as they dont work with the white pods. Is this actua...MoCA and VM cabling Hi all, I would appreciate some technical advice please. I'm just about to leave VM after a few years and was wondering if its possible to use a MoCA box with the VM cable thats left in my house to ...Remote Reboot/Restart of Hub Hi, I'm away from home currently but need to Reboot/Restart my Router. I don't see anyway of executing this personally, so can someone from VM Support carry it out. Please Note: I do NOT want a RES...Constant small packet loss dips in SS2 For the past week ive been getting persistent little spikes in packet loss and I am noticing it ingame. Is there currently an issue in my area, no point in calling up as I never get anywhere a...Red Light in HUB 3 Hi My Hub 3 has been displaying a red light for two days. I did all sugestions from your online help. I trying manage engineer appointment but can't win with your system. Still asking me for check m...VM connect doesnt recognise the wifi network What? The VM connect app on my Samsung s25 phone was working last time i opened it. But today i get the msg that it doesnt recognise the wifi. i press the reload WIFI button & then get a window sayin...Pods speed Hey all, so have 125 volted to 250mb When doing speedtest near router get nearabout 260-290 but when checking downstairs max i get is about 75ish. Have 3 pods, 1 upstairs and 2 downstairs and just n...Intermittent connection I’ve been having this issue for months where my connection is perfect for maybe a few days to sometimes over a week, then it will just completely disconnect for hours, for days if not weeks. I’...Overall poor speed and connection Recently joined Virgin on Gig connection and worked fine for a day or so and now the speed is constantly dropping and if more than one device uses the WiFi it starts dropping out. Countless times o...
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