Networking and WiFi
For queries with home networking and all things WiFi
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Forum Posts

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 56 kudos

WiFi 5GHz keeps changing SSID to match 2.4

Hi all, new to these forums, so please let me know if I have posted this in the wrong place.The issue:I have a Virgin Hub4 I have split my 2.4GHz and my 5GHz channels and given the SSID's different names to tell them apart. I have turned off the opti...

Connect app

Hi my vm connect app won't connect to hub 4 I've cleared cache tried uninstalling reinstalling nothing works

Resolved! Connectivity but no Internet Access?

We’ve had no internet since yesterday afternoon (Fri 30 Mar).  I hadn’t received any notifications of work being carried out in our area which may affect our service.  My first step was logging into our account and using the service checker and it to...

EmilyP1 by Joining in
  • 6 replies
  • 0 kudos

Website log

I have a virgin media hub 4. How do I find a log of websites that have been visited in my house? Thanks

Resolved! WiFi

Hi,I added 4 new devices (Nest Speakers) to my WiFi, They work but the ones furthest away from the router keep dropping out. Other device connections furthest away used to have some issues but now they stop working when in the same room. I can still ...

Wayne_ by Tuning in
  • 10 replies
  • 0 kudos

Hub5 Connectivty issues

Hi Guys After some help please.Just switched to hub5 and finding that connectivity a major issue.  I have wifi pofs on all floors ( 3 ) and main hub is not near any other electrical equipment. I'm finding at certain areas of the house my guest wifi h...

EthanH by Joining in
  • 5 replies
  • 0 kudos

Broadband & rain

Whenever it rains my broadband goes down. It’s raining now & on cue the broadband has cut out. While it eventually gets resolved, it’s annoying especially as I’m increasingly reliant on this connection as a disabled person living alone.

Wifi pod

Recieved wifi pod today. Plugged in and imediatly lost tv internet/network connection  (error code N27) Unplugged it and after a little while connection re-established. Remember having similar issues with the old boosters. Have other people had the s...

ibbotson by Dialled in
  • 3 replies
  • 0 kudos

Wi-Fi pods

All 3 of my Wi-Fi pods stopped working (communicating with my router) 2 days ago. The connect app shows they are not connected. I’ve rebooted and reset my router a few times but no luck.some advice would be great.

TonyY11 by Tuning in
  • 2 replies
  • 1 kudos

Connect app won’t connect to router

Hi I am  new customer, I have a hub 4 and an iPhone 12. The connect app cannot find hub. I’ve rebooted the hub multiple times, I’ve reinstalled the app twice. I have taken the private Wi-Fi address off on the iPhone settings.(and tried with it on too...