POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hi, broadband has been disconnected from last night though a number of reboots, resets, and reconnecting power, ethernet cables to the wall.I'm using Hub 3.0 and the hub shows flashing green light with green LED wifi icon. According to the self test,...
Since updating to version 5 hub dns on udp port 53 failing
HiI have a constant red light on hub 3.0. box and intermittent performance. The connection to our upstairs tv box is poor too, the apps don’t work very well or when we try to watch recorded programmes I have tried several reboots and also tried reset...
Hi Virgin Media,I have had the ultimate volt bundle for about a year and since the installation the exterior cable housing box on the side of the house was not upgraded and was held together by gaffer tape. How do I go about getting it replaced ple...
So I have a hub 3 and the coverage is poor so for the last 2 years I've been using an external router to connect my wireless devices. I'm on the 250 package and with the asus router have been getting 250 all the way through the house.Noticed recentl...
Since moving to Virgin our Wi-Fi has been appalling, it’s very slow and the Wi-Fi signal intermittently cuts out when only a few devices are using the Wi-Fi. this morning before the rest of the house-hold was up I checked the download speeds using t...
I have switched the SuperHub5 to modem modeits connected to my ASUS AX88U router wan port.previously it worked fine with a gigabit pppoe connection no loss of speed. But now I only get between 500 and 700mbit speeds, never more than 700mbit. Switched...
My broadband has been down for at least an hour and the service checker is not working so I'm unable to report the issue. The service checker page says the following:Sorry, we can’t run a test on your services right nowPlease try again later.The webs...
Good evening,We are due to move into our new address tomorrow but our movers pack still hasn’t arrived. We have received a message from virgin media to expect contact from the delivery services however no one has been in touch. Has anyone else had th...
I've got a Watson Weather Station w-8681 Pro II and I have been using this on HUB3 now I've changed to HUB5 the Watson Weather Station w-8681 Pro can not and will not see HUB5 I've spent a week trying, The only thing I haven't done is gone into DHCP ...
