Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Re: Red light on hub 3
Hii have the same issue. Solid red light on hub and devices keep dropping. can we get a replacement please?
Regular disconnects
Good Evening All,For around 6 months now I've had extremely sporadic disconnects from virgins network.Gig1, hub4 in modem mode, pfsense (I need vlans so can't use hub mode on hub4).Some days are worse than others, but I am regularly (read anywhere fr...
Work laptop connection issues
I have good broadband speeds but as soon as I switch on my work laptop everything drops completely, the work laptop stops anyone else connecting to the WiFi and speed falls off a cliff. Any thoughts? Work help desk have directed me to Virgin - hence ...
Wifi pods
Hi I need to order Wi-Fi pods as my signal is poor in the bedroom. The app says it’s poor and to order one but don’t have a clue how to. Please help
Jitter making things unmanagable
Anyone know the best way to get VM to look at my area and my connection specifically. Jitter is causing mayhem here in the KA11 area, It has been for a while, and its annoying the hell out of me, everything buffers even on ethernet!
Poor wifi signal
Very poor wifi signal for 2 weeks now. The speed to the hub shows as around 230mbs but wifi does not go above 30-35mbs regardless of the time of the day. Sometimes in the afternoon the wifi signal strength is down to 13mbs. It’s hard to stream a vide...
Regular Internet Dropouts
I’m getting regular internet dropouts, both wired and WIFI connections. It randomly drops several times a day, just for a few minutes, then back up as normal. Very inconvenient when working from home.Ive had 2 engineer visits and he’s been great to b...
High ping (regular but short failure)
Hi all. We have M250 bolt and have been with Virgin for nearly a year. We are starting to have problems with internet signal, as it's really slowing down for example when using it for Team meetings. We requested a booster, but this hasn't really help...
No internet on Hub 5
Hi everyoneI have recently joined virgin (Volt 1 Gig package). It’s been over a month and so far things were very good.However, since yesterday the internet is playing cat and mouse. Last evening it was gone. Earlier today was ok and in the evening n...
Hub 3 No internet Green light
For the last two days green lights flashing in every 2hr interval. Tried everything to fix it. Technician cannot come in next 4days.How faire is it to pay bills for 30days and then remain out of service for 5days
