Recent DiscussionsTo Be Confirmed I recently changed my package & dropped from 2 boxes to 1. The one that was updated was the 2nd box - in my bedroom & attached to the router. I was told just to swap this over to the living room tv &...Cannot find 2.4GHz network so cameras & printer cannot connect Hello, I was recently sent an upgraded Hub v5 in November to replace my v3. Got everything set up and working but just before Christmas the C200 Tapo cameras and HP printer lost connection. 192.168...Request WiFi pods Hi can you help me please, am looking to order some of the free WiFi pods. Have gone through the connect app and it gives slow speeds but the app takes me to the website and I visible way to order th...To extend wifi to upstairs room? Hi We would like to extend our wifi network to an upstairs bedroom; the modem/router is in our front room, and we intend to take the PC upstairs. Having done a bit of research, it would appear that...Hub 5 (6months old or so) 2.4gHz WiFi stops My recent (2025) Hub works fine for lengthy periods, then the 2.4gHz wifi stops. Power-cycle the hub and it works normally again. I've seen other users on here with the identical issue, so I know I'...Mobile Devices Lose all signal regularly I have the Hub 3.0. My phone, all the other phones in my household, tablets regularly lose connection to the wifi, as does the work laptop. This happens no matter where they are in the house. We ten...WiFi down Recently we’ve had the odd day where the WiFi won’t work, and I found last night it’s happened again. Usually it resolves itself or resetting the box sorts everything out, but it doesn’t seem to be t...Static IPs? Hi. I want a static IP but can't see any reference to this in my Virgin account. All I've found are references stating you need a business account to get one. and an additional £10 a month. Can you g...Intermittent connection I’ve been having this issue for months where my connection is perfect for maybe a few days to sometimes over a week, then it will just completely disconnect for hours, for days if not weeks. I’...Hub 5.0 Connection Loss Hello Community, I've just updated from a hub 3.0 to a hub 5.0 and now I'm saying frequent broadband interruptions. Here are the down stream channels - are these normal? Router status 3.0 Downstr...
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