Recent DiscussionsPacket Loss… Ants Possibly Ruined Coaxial Cable I’m getting consistent packet loss that is intermittently losing connection on live services such as streaming services and games. I’ve looked under the hatch were the coaxial cable comes to the hou...Free upgrade from Hub 3 to Hub 5 please Hello VM Forum Team. I understand from a recent VM press release that VM has begun to upgrade those of us with Hub 3s and 4s to the Hub 5 without charge. Assuming there are no additional contractua...4 Complaints, Several Calls - No One is Able to Help? I was dissastified with my service as moved around the home and the WiFi from the router is asbysmal. VM do not offer a WiFi 7 router whereas EE and Voda do - so I wanted to cancel and switch sin...2.4g wifi keeps dropping off As per title. Have a hub5, and has been working OK up until a few weeks ago, when the 2.4g signal dissapeared. 5g was still connected, but 2.4g was showing as connected, even though the 2 pc's and...HUB 4 connection/reboot issues Anyone having problems with HUB 4? Had the same router for some years so probs about ready for a replacement but during the night the internet went down, don't know if my end or VM but all equipment ...HUB 4 loosing Internet connection Since today having issues with HUB 4 : I use it in modem mode (been like that for over a year, never had issues). This morning noticed not any device could access internet . Rebooting the HUB sorte...Poor signal Hub3 Firstly I am not the best with technology and understand jargon and to be honest have little patience so jargon for dummies please. We have HUB 3, modern way of living everything is done via apps ...SolvedBack again with unresolved high Power (dBmV) I'm consistently sitting around the max limit of 10 dBmV and phone support don't seem to get the message. My connections constantly poor, the modems always switching doing US profile assignment chan...Network Security Issue Hi, Is there a Virgin media employee I could talk to about a network security issue? Dns Is anyone else having issues with virgin dns? Try getting on sites like toolstation and it comes up bad gateway. I turn off wifi use phone connection and works first time. Use a vpn it works but ju...
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