Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
  • 0 replies
  • 59 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Hub 3

Hi. Iv got a permanent red light on my hub 3 & it’s getting warm. Any advice please 

Ducativ4 by Joining in
  • 5 replies
  • 0 kudos

Red light

Hi. Sent a post yesterday reference a permanent red light on my hub 3 router. Did all the reboots as advised. Still red light on & hub getting warm. Any help appreciated 

Ducativ4 by Joining in
  • 1 replies
  • 0 kudos

Order WiFi pods

Hi there, I need a WiFi pod as the WiFi only has a speed of 16mbps in a bedroom (and possibly less elsewhere in the house). I’ve tried looking at ordering through the app as suggested but it’s sending me in circles and I can’t find a simple link. I’m...

xanabutt by Tuning in
  • 2 replies
  • 0 kudos

Hub stuck in “update in progress”

Hi thereour hub has a green flashing light and when we examined the technical log it says that an update is in progress. It has been like this for days. We have tried resetting the hub and have followed all online technical guides but it still doesn’...

Hub5x needs rebooting

Hi, only found out recently that this service is a trial, so providing feedback. On 4 occasions now the router has needed rebooting. Basically the light on the front is solid white, but no device can access ethernet or WiFi. After a reboot it eventua...

Stewp by Joining in
  • 4 replies
  • 0 kudos

Hub 3.0 permanent red light

HiWe had a new  hub 3.0 VMDG505/TG2492LG-VM installed a few weeks ago following a lightning strike near a virgin street cabinet nearby.All has been ok until a few days ago when the bottom LED turned redThe hub is in router mode and i have rebooted it...

cm56 by Joining in
  • 7 replies
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Resolved! Conflicting settings

  I had engineer out last week as my connection kept dropping out completely for hours at a time. he change some settings and so far it’s been much improved for what we’ve used for.A few days later I noticed the pod was flashing white, when I tried t...

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Never received my router

I ordered my package to be delivered on 4th july 2023. I received my contract email and the order summary email but havent received anything about the router delivery. It is now 11th July 2023. I cant log in / sign up for My virgin media as i also ha...