Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Plex and Chromecast no longer working after upgrade to Hub 4
I have Plex Server installed on my desktop PC, and I use the PS5 Plex app to watch downloaded shows on my main TV. My desktop is connected to the network via WiFi and my PS5 via ethernet cable directly into the router.I had no problems doing this wit...
Router Not Delivered
Hi,I signed up for broadband on 28th September. Router was due to be delivered 19th October (yesterday). I have received no email updates or postage confirmation. I also can't login to virgin media as I have no paperwork to find my Account Number or ...
Resolved! Virgin Media hub failing when being put into Modem Mode
I've been trying to introduce a new router/vpn manager into my home network for a couple of days. Yesterday I switched the Hub to Modem mode and it seemed to work. I started to set up my new router.Very shortly a red light came on on the Hub (at th...
Resolved! Am I being lied to?
I have contacted Virgin on numerous occasions to notify them of a faulty booster (emanating sparks and smoke), Twice online and three times over the phone. Each time I’ve been promised a replacement booster (or wifi pod) and that I would be notified ...
Network Connectivity in Garden Cabin
Hi All,Looking for a bit of advice.Moved into a new home, got a newer router than we had before.2.4Ghz and 5Ghz network are both much better than our old place with the old router. Able to use the router in factory settings with all our tech.Now, a n...
High constant packet loss
Sorry if not in the correct section but I'm experiencing high packet loss which is making the internet unusable when it's happening. It is happening on both wired and wireless connections. Is there anything I can do to stop this happening?https://www...
Technician No Show, Can't talk to anyone--I need help now
Hi All, Trying this because I don't know what else to do. It's Monday and my internet hub has had a green blinking light since Saturday morning. I work from home and don't have endless data. I need this sorted ASAP. I made an appointment for a techni...
Paused devices are 'resuming' without being select to do so
Paused devices are 'resuming' without being selected to do so.In My Virgin Media app, I've paused a device in my household as I don't want it connecting to the broadband. However, after a while it resumes its connection without me making any changes....
New hub 5 rendering house completely useless
So after multiple complaints regarding the quality of my broadband considering we pay for the top package and work from home. Constant drops in signal, only getting around 20mgb when running a speed check. Trouble is our house is a smart home and as ...
WPA
Can someone please help I was trying to print some information off.i have a hp printer it's saying not connected to WiFi my laptop was asking for WPA wireless password don't have a clue it says it's on the hub can't find it. Haven't used my printer s...
