Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi

UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
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  • 0 replies
  • 56 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Red light hub 3

Like some others have experienced based on their recent posts, the light on my hub (3, I think) is permanently red despite rebooting and doing a factory reset. Also despite a reported broadband speed of 265 Mbps the connection is unstable, and wifi c...

NickB33 by Joining in
  • 291 Views
  • 4 replies
  • 0 kudos

Broadband outage for the third week running

What is going on with Virgin media broadband in the RG21 area? We have had outages on different days for three weeks running. Is there maintenance going on or can’t their system cope with the amount of traffic. Whichever it is it’s a very poor servic...

Odin5 by Dialled in
  • 339 Views
  • 5 replies
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Resolved! Errors reported Network Log - broadband affected

For a while my broadband performance has been compromised. It can be very sluggish. Please can someone from Virgin have a look at this network log and advise me further? I do not really understand it but see errors reported, some critical. Attached a...

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Giova47 by On our wavelength
  • 1072 Views
  • 14 replies
  • 0 kudos

Wifi problem.

Since we had the outage this week Ive had problems with my wifi.Like a lot of people I have smart devices that use the 2.4 network Frequency.I had my router set up to use both 2.4 and 5.0 with different names to show which it was. Now my smart device...

Hub 3.0 Red Light

Hi, Like other customers I have the 3.0 hub on which the white light is now permanently red. I have run through all the tests but the red light remains - even after being turned off for a week during a holiday.  The unit is warm to the touch at the t...

Ordering a WiFi POD is a pain!

I phoned three days ago and eventually got through to a customer service rep. After explaining that the WiFi in my four bedroom property was poor in most of the house, that had been proved using the Connect app, the rep agreed to send a WiFi extender...

Online Banking

Here's a strange one and hopefully someone has had the issue before and can help.I cannot log in to online banking (Halifax) from any device connected to virginmedia router. I get error pages. If I use a VPN I can get to the log on page, turn it off ...

Jamgood by On our wavelength
  • 1812 Views
  • 36 replies
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Resolved! Broadband dropping regularly

For the last 3-4 weeks+ my home broadband connection has been dropping daily without fail.There are no patterns of when it drops or outage time, just totally sporadic and either is a couple of times in the day or all over the place.I’ve powered down,...

Lex_Mef by Joining in
  • 481 Views
  • 5 replies
  • 0 kudos