Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
The only way I managed to talk to someone was via chat. After sending some photos of my speed in each room , they said they will send out the pod. That was over 3 weeks ago and still waiting.
The power light on my hub 3 is showing solid red, which I believe means that it may be overheating. I have tried turning it off for several hours, but it is still red when I reboot. The top of the case is slightly warm to the touch. Internet is dropp...
Hi, Is the issue of the hub3 red light something to be concerned about? I called customer service a few months back they advised its okay. I have the odd drop out, hub is well ventilated feels warm but not hot. Looking at most posts, it need replacin...
Having problems to order a WiFi Pods I’m under Volt package done with the scan found blackspot there’s no option from the app , did contact customer service, there’s always with error to place the Pods order
So I have three Wi-Fi pods in the house. One is connected tot the Hub with an Ethernet cable as I had one available and a means to conceal it. That one is working fine. The other two are around the house and have not been moved and have been operatio...
Hi,So I signed up for Gig1 last week and was given the 15/5/23 as the date I should receive my equipment and that I would receive a confirmation email on the day. Well the day has come and gone and no email or delivery has arrived. I’ve had no contac...
I was told I’d need more pods. Was put through to a chap who said he’d order for me. And that was that, heard nothing since. Had an online chat with O2 who said it’s down to virgin. any help please
Hi All, Apologies - this is going to be a long post.We've been having some issues with connectivity in our household the last week or so, and originally I was thinking it was just fallout from a minor outage, but now it looks to be something a lot mo...
Just plugged hub5 back in (having work done in living room, so not had it plugged in for a few days) and noticed some extra settings in the configuration settings under Primary Downstream/Upstream, probably something to do with the telephony being en...
We have been having problems for some time with WiFi connectivity. Intermittently devices drop the connection and revert to 4G/5G; ethernet cable connection seems fine. Have tried rebooting hub (soft and hard resets) many times but problem persists...
