Networking and WiFi
For queries with home networking and all things WiFi
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Forum Posts

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 56 kudos

Red lighter on Hub 3

Hi thereOur Hub 3.0 has had a red light for the past week but seems to be working fine otherwise. I've turned the router on and off, and also reset it to no effect. The online diagnostics simply says "looks like there's an intermittent issue signal i...

kmall by Joining in
  • 2 replies
  • 0 kudos

Resolved! Connect app won’t find hub3

I tried everything including resetting the hub, deleting and reinstalling the app etc although I’m connected to the hub but the connect app can not find the hub& the other things that are connected to it.

Fahr by Joining in
  • 10 replies
  • 0 kudos

Resolved! Can't see modem mode option

I've recently had Virgin Media fibre installed with a Virgin Hub 5 router/modem. I was looking at the settings for the router to set it into modem mode and I don't have the 'modem mode' list in my menu options (see below). Am I supposed to do somethi...

ashmanq by Tuning in
  • 17 replies
  • 1 kudos

Resolved! Still having Router issues

Morning, Around midday the router rebooted all by itself and failed to recover, so rebooted the router and still the same. Decided to see if I can log into the router only to discover the password was not being accepted, even when I tried the default...

Morrile2 by On our wavelength
  • 27 replies
  • 0 kudos

flashing green arrows on virgin hub 3

All lights on my virgin hub are solid green apart from the two inverting arrows under the wifi symbol. i’ve tried pulling the plug out, turning off the mains and pulling the lead out of the hub to try and reset it but nothing has worked. my wifi went...

tushi8 by Joining in
  • 1 replies
  • 0 kudos

Turning off ANES (Advanced Network Error Search)

Hi all,Not sure if there is a mod on here who could help but I've been trying to turn off this ANES (Advanced Network Error Search) feature on my account as I've read reports it is blocking some work VPNs. Just recently got a Hub 5 and no matter what...

IARM90 by Joining in
  • 3 replies
  • 0 kudos

Does anybody know what these are in the Hub 5 log

I am seeing some strange messages in the Hub 5 Log -19-05-2023 15:08:02noticeUS profile assignment change. US Chan ID: 10; Previous Profile: 12 13; New Profile: 11 13.;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.1;and 9-05...

Infinidim by On our wavelength
  • 3 replies
  • 0 kudos

WiFi pod

Hi, I am struggling to get connection in my home office. I have the volt bundle but only get 4mbs in the office. Could I please get a WiFi pod to see if it combats the issue?RegardsJames

Resolved! Soft lock active

I have just arrived in France and unable to use my mobile data. I looked at my account and keep on getting a message about soft lock active. Please can someone help me.