Recent DiscussionsThere is a suspicious device connected to external Virgin Media box Yesterday there was a power anomaly that turned off my external monitors for 1-2 seconds and my router was stuck on solid green light and green wifi symbol with no internet connection for around 2 ho...VRChat/RTSP issue with Hub 6 I've seen this referenced for the Hub 5 here: Hub 5 crashes from RTSP stream | Virgin Media Community - 5307855 and here: connection cuts out when on VRchat VR mode | Virgin Media Community - 554574...Hub 5 crashes from RTSP stream Since the hub 4 to hub 5 swap I've began experiencing a fault which takes the entire internet down. At first it was difficult to identify the cause. From my personal usage, it occurred when playin...NEW PACKAGE - upstream channel missing HI, so been with virgin since the 90's at multiple addresses, just phoned the diabolical phone number for help and got none and i think lies on recorded call. 2 days ago i renewed on live chat which ...Poor idle latency and upload speed I am pretty sure something isnt right with my connection (see last few days) Monday Tuesday Wednesday Thursday Today SpeedTest Any ideas? Looks like I need an engineer...How to order VM Pods? Hello, I'm a Volt 250 customer. I have black spots in my house and areas where the speed significantly drops. I used the VM Connect app and got speeds of less than 30mbps, but I end up cycling back...Yale Smart Alarm not working I have a Yale Smart Alarm which connects via a wired connection to my router. I changed from FTTC to Virgin FTTP last Friday and since then have been unable to get this working with any kind of relia...RED LIGHT ON HUB I have constant solid red light on my hub 3 , any assistance would be appreciated as trying to get on phone is a nightmare , tried the pin hole reset and reset still no joy My latency!! Recently my broadband connection has just been unplayable. My ping jumps around and not seems to be stuck in the 800/900s! What checks can be done please? This is today for example. Yester...Trying to book Engineer PLEASE HELP! Hi, How on earth do you book an engineer?? My Broadband has stopped working. Ive done all the tests so want to book an engineer but Im stuck in a loop, after doing the tests I'm being cut off on the ...
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