Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Wi-Fi pod and Ethernet to sh4
Hi, I cannot find a definitive answer on this topic.Can you connect a WiFi pod (with single rj45 socket) to the SH4 hub with an Ethernet cable?this should return a better speed rather than ‘repeating’ the wi-FI signalthanksneil
Resolved! Issues with Ethernet Connections and Switches (unmanged)
Up until yesterday morning, I had BT Broadband with the router connected to a 16 port network switch which then ran to other locations and switches (all 1gbps capable) round the house. No problems at all with this setup, connection was always rock so...
Anyone having BB issues in Sheffield
Is anyone having Broadband issues in Sheffield? I was streaming ITV football and it dropped and white light on hub is flashing. Even after turning it off and on. Site says no issues and we’ve reported it in past only for them to cancel both engineers...
Resolved! Virgin Media DNS servers completely dropped from our website DNS zones
Hi there, I work at Marys Meals International and as of late Thursday evening, 1st Feb, Virgin Media and another US ISP appear to have been completely dropped from our website's DNS Zones. What should happen is if it doesn't have a zone, then it shou...
Hub 3 overheating red light constantly for weeks- customer services advise 'do not worry'
After reading posts regarding the occurrences of the red light constantly showing on Hub 3's, I reset my hub 3 as the red light had been on solidly for weeks. I only noticed as teenage daughters constantly moaning that the WiFi is terrible and not wo...
URL Site Access seems be getting blocked
Morning, I am having an issue with a works URL link, which seems to fail to resolve properly, when connected on Virgin Broadband, and I want to know if VM is blocking the site scripts, or if there are settings, which are restricting accessI WFH, I am...
hub 3.0 - solid red light - intermittent WIFI
Hub 3.0. has been showing a solid red light for the past week and since this started the WIFI has become intermittently slow. Other posts on here suggest that a solid red light is overheating, I've spoken with the support team on the phone and was to...
Red light on virgin hub 3
Hello I have a permanent red light on my virgin hub 3 - looking online it says that this is due to overheating. My device is not covered and is out in the open, should I unplug it? How would I go about getting this fixed? thanks
Great broadband trashed by call centre
Hello to all Virginmedia customers who have to call the help desk for support, there isn’t any, after lengthy calls to the call agents you are left frustrated and confused. I would like to update my previous blog, returning customer to Virginmedia ...
Resolved! Sky Q and minis wired - disable wireless?
I’ve just got VM 1Gig to replace Sky broadband. My SkyQ and 2 SkyQ minis are connected via Ethernet (on unmanaged switches) to the Hub. Should I disable the SkyQ mesh (via the engineer settings) or keep it on? Will the minis communicate with the main...
