POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
I have had a new Hub 5 fitted for just 2 weeks now. The l white light started flashing a few days ago, and today the wifi dropped as the light started flashing green. Aware that this could be a software update, I left it for a few hours. It continu...
Have powered Hub off/on, leaving for a minute or so, repeating several times. Also pressed front button holding for 20 seconds or more, sequence of green lights kicks in, but then returns to solid red light. Have tried running test via Connect app, b...
HiMy flat is using Virgin media broadband under my husband name. Is it possible for me to install a separate line with Virgin media at the same flat using my name? I understand that would mean I will have seperate account and bills. Thank you
I moved from Sky due to poor internet speed. Virgin were great……until it was installed.Since the engineer visited, virgins customer service have been awful! Over 40 minutes on the phone, said she would call me back in 1 hr, nothing. Another 40 odd mi...
I'm hoping someone can help with this. I have good wifi reception in most of the house but there are a couple of rooms where it is poor to non-existent. My contract is covered by the wifi-guarantee. the connect app suggested a wifi booster. After one...
My router has stopped working, as all my home automation/security is no longer available from my phone ad it always is.I've had somebody power the router off and on multiple tmes to no avail. I'm physically not able to be next to the router to troubl...
An ongoing wifi problem that the first POD was supposed to sort and didn't - I feel that I was sold a dream and delivered a paper bag! The uber wifi promise has never been delivered since I switched from BT to Virgin - the hub strength scans is very ...
My router has a permanent red light, i have gone through all the steps to clear it but its still there. Looks like it may need changing. Any advice guys
I'm looking at a bit of electrical work at home, and it may be convenient to route a bit of mains AC cable immediately adjacent to the data cable that feeds in to the Virgin Media Hub.Does anyone know if this is likely to cause interference or other ...
No Internet since avmbout half 1 this morning. Tried reset, hard reset, spoke to CS on the phone who say that everything is showing online yet I can not get a connection in the house at all... no ring alarm, no smart TV, no VM streaming, no phone...H...
