POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
I've had port 25 open for a while via a DMZ, with the machine this points to having its own firewall in place.I've been looking to tighten security by removing the DMZ and went to port forward port 25. The router announced that port 25 is blocked fr...
Hello, Two accounts have been set up under my name for Broadband, the account number when I joined Virgin Media is still my current account number and I have been billed twice monthly. One account needs to be cancelled and refunded. I have called Vir...
Hi virgin Again im not convinced the upstream channels are not working right saw all channels drop to 32 QAM and come on to check today loads of t3 errors and again to noise has hit the downstream to when this happened.and last night on the pc intern...
Decided to upgrade my Wi-Fi to gig1, have had nothing but grief ever since! customer service seem to send you round in circles, speed tests showing they are ‘supplying’ agreed speeds through the cable, but Wi-Fi is atrocious at best, no internet comi...
Hi I have red light on my hub. I have switched on and off and the light still remains. Can you advise if this needs replacing. It does not seem hot to touch.
Hi my parents are having the Solid red light issue with their superhub 3 like I did a few months back and as they are over 80yrs old they keep getting fobbed off and they are confused with it all.I hope there is someone on here who can get them an en...
Hello! First time poster so I'm not sure how this works yet but hopefully someone here has some advice!I moved into a new flat (as a tenant) at the end of last month, and contacted the moving team to get my WiFi moved to my new flat with meI was told...
We still have buffering when trying to watch Tvrouter is Approx 2ft from tv and we have 2 x wifi pods still buffers ….what can I do ? I need step by step instructions as I’m rubbish at this sort of thing
Hi, seen a couple of posts regarding this but can't seem to access them.I recently upgraded to multiroom and received a mini box. Unfortunately, I have come to use it today for the football and found I have a power cable for the hub 5....I've tried W...
Hi I have a red light on my router.Reset a number of times, switched off router for twelve hours but still red light remains.Router appears quite warm and broadband is still working fine possibly needs replacing before it fails. Did post yesterday bu...
