Recent DiscussionsLatency spikes/dropped packets, at wits end! Been using my M500 broadband line for a few years now and never had problems with Virgin Media, until two weeks ago. I started getting random latency spikes that's deeply affecting work calls and ga...SolvedSolid red light Hub 3 I have a solid red light on my Hub 3 which has been there for about 2 months. I have restarted the hub, blown the device it with a mains powered electronics cleaner, restarted using the pin hole and...Flashing red light on router Overnight my WiFi stopped working and there is now a flashing red light. I did the online checks on the app and it’s saying there is no known problems in my area but the WiFi hub isn't connected prop...Too Many Disconnections! Back again, in desperation! I've been having problems for months, but in the last few weeks it has become progressively worse. After an engineer visit new Hub 5 and (apparently!) a new connection at...Intermittent issues for 2 days Hi, As no engineers available for several days thought I'd post this here in case anyone knows why getting such bad / intermittent service. The service has been worse since locked into an extensio...Cannot Manage Virgin Media Settings Whenever I try to change my settings, whether it be via the app or a browser, the page cannot load and I get an error message. This has been the same since I started with VM about 2 months ago. ...New Hub 5 keeps dropping internet connection I had a new Hub 5 a few weeks ago (replaced a Hub 3 and briefly a Hub 4) and have now had a few times where the internet just stops for a few minutes, then comes back. During the outages I am able ...2.4g wifi keeps dropping off As per title. Have a hub5, and has been working OK up until a few weeks ago, when the 2.4g signal dissapeared. 5g was still connected, but 2.4g was showing as connected, even though the 2 pc's and...Uploaded dropped from 100mbit to 30mbit , QAM goes from 64 to 32 all time Hey guys For last few days my 1gbit/100mbit line the upload has dropped to 30mbit , i need fast upload for work. I noticed also the QAM goes from 64 to 32 all time on the upload channels in the ro...SuperHub3 Randomly Rebooting Hi there We have a SuperHub3 which just recently has started to randomly reboot. Tend to mainly notice this when working from home during the day. Not sure if it's a hardware or software issue but t...
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