Networking and WiFi
For queries with home networking and all things WiFi
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Forum Posts

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
  • 0 replies
  • 56 kudos

wifi pods

all i want is one wifi pod .why so hard to order one, i have just changed to the volt system , all ok in house when i get into my summer house i hardly get a signal ,i rang up virgin media they got me to do a reset on the router, then they wanted me ...

stupots by Joining in
  • 4 replies
  • 0 kudos

Getting another box for new place

I’m alright a customer but have another flat im moving too, was wondering if it was possible to get a seperate box for new location, only problem being is there’s no tv wire running to the apartment , how do I go about getting a wire ran to the flat ...

Scottb1 by Joining in
  • 1 replies
  • 0 kudos

Devices not connecting to wifi booster

 None of my devices are connecting to the wifi booster. I know because on the virgin connect app it’s showing every device connected to main hub and none connected to the booster, even if the devices are much closer to the booster than the main hub. ...


Returning equipment autofill error

So, I've just moved to a new place that doesn't have Virgin Media and tried to have the box to send the equipment back to the new place, but when I try filling out the form I get an autofill error when I type in the name of the house I've moved to. I...

Pods - not received

I spoke to a operative on chat mid June and it was agreed that a second pod would be issued to see if that solved my problem. I chased up towards the end of June and was told the pod had been ordered but didn’t know when I would get it.  It’s now the...

swivel by Tuning in
  • 1 replies
  • 0 kudos

Poor wifi speed

I am getting poor WiFi speeds, especially in some parts of the house. Would a new hub improve the situation and if so, how do I get one?I have M250 fiber broadband and would be happy with advertised speeds , but what I am getting is 58.3mbps download...

DarrelK by Joining in
  • 2 replies
  • 0 kudos

Internet cutting out every few mins.

Getting a disconnect every few mins, tried to start a chat with VM but no response at all.Problem is with wifi and wired and has been getting worse over the past few days.Unplugging doesn't help and neither does a hard reset on the router.03/07/2023 ...

mrcedric by Joining in
  • 1 replies
  • 0 kudos

Internet keep disconnecting

My internet connection keeps dropping while working from home and using a remote desktop. This is generally while using WiFi and I still get the same issue when sat next to the router or using an ethernet cable. If I tether from my mobile I never get...

Wzht2505 by Joining in
  • 9 replies
  • 0 kudos

Cut off date

Hello i have received an email telling me my services will be terminated today if i dont pay outstanding of 41.91 but my virgin media app tells me its not due until 6th july can someone help me asap please.

Danxtr by Joining in
  • 3 replies
  • 0 kudos