POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Actually this is about the Virgin Media Connect App but that doesn't seem to have an entry in the board selection (of the 5 Virgin apps in Play Store only one is listed under Apps in this forum).In 'Media Connect' I am trying to login using my SIM de...
We still have buffering when trying to watch Tvrouter is Approx 2ft from tv and we have 2 x wifi pods still buffers ….what can I do ?
Apologies in advance as I know this has been posted previously. had hub 5 installed to day and now no pods work, they have been flashing white for the past 6 hours and not showing in connect app. Worked fine with hub 3. Engineer stated they’ll work i...
I signed up for to Virgin last week and expecting the install next week. I was talking to the engineer that came around yesterday and he thinks I will be the first person in my town that has taken up the new FTTP offering. We are a small ish town and...
Hi,my WiFi hub has a solid red light showing all the time. What does this mean and how can I fix it?
I need an engineer to come out and take a look at the white box they installed on the inside of my property when they installed my services - it’s come away from my living room wall and is hanging off and it needs to be re attached which I can’t do m...
Got absolutely crap Wi-Fi because I haven’t paid my bill yet it’s not due until October 23 but virgin don’t like that because I don’t have a direct debit so they decide to restrict my services this is really crap service roll on February so I can can...
Hi,I’ve had a Virgin Hub 5 for around 6 months now. It always seemed a bit less stable than my old hub 3, but recently it has been a mess. Speed has been increased to 500 after purchasing an O2 mobile and it has been unstable ever since. Followed the...
I've been with virgin for years probably close to 8 years I'd say and I've never had issues, but recently I've had intermittent signal problems, I do alot of online gaming and my ping is normally 30 ish but recently it's over a hundred, also never ex...
Is it possible to order the latest hub? I have a hub 3
