Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Resolved! New to virgin red light on hub
New to virgin Broadband hub 3, light is red only had for a week. It was when it was installed. when went amber for a day now red again. Should I be concerned? Should I phone them ?Wifi has been working ok I think. When I check status a couple of time...
Hub 3.0 displaying constant red light.
Hi, My Virgin media Hub 3.0 is displaying a constant red light, not the normal white light. Having lots of issues with poor wifi.Have tried rebooting and pinhole reset with success.Do I need the hub replacing?
Laptop has poor wifi after broadband upgrade
HiLast week I renewed my contract with Virgin and now have 350mbs Volt broadband (increased from I think 125mbs). On my phone over wifi I am getting consistently over 300mbs, however my personal laptop on Windows 11 is getting between 5-15mbs and my ...
Non contract broadband
Hello everyone, My contract expires this Friday and I want to switch to non-contract broadband. I noticed that the price will increase to £50 at the end of my contract, which is too expensive. However, I have no way of signing a new contract because...
Virgin pods - can they be reused?
Recently got set up with virgin, unfortunately the cable access point in our house is tucked away right in the very corner on the ground floor so the router is about as far away from optimally placed as you can get. This means the signal is really st...
Resolved! Move Hub5
Hello. My Hub5 needs to be moved. Currently it is served from one side of a cable splitter, the other side serving a V6 box. I disconnected Hub & tried reconnecting downstairs with the cable used by the V6 box. However, although the Hub’s digital tel...
Dropped Network connections and Post RS Errors
Hi, I am getting some network connections errors, especially with Google Chrome and was wondering if my Post RS errors may point to the reason? I've included screenshot.
how to resolve wrong email for virgin media
broardband
Router
Just been on phone nearly a hour to try and get a WiFi pod for bedroom , our connection keeps dropping as router is upstairs and bedroom down.And they say they can't supply one Not very good as WiFi drops
Resolved! Red light on Hub 3 & Amber/Red on Tivio! Patchy internet
Hihope somebody can help please. I have tried to reboot, etc but the red light on Router bene there for a few days and some of the house items like mobiles, streaming Tv etc don't connect, others OK? The Hub is in the same place been for years, not h...
