UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hello,I am currently having problems with my hub3 modem, about a week ago there were issues in this area with the broadband and tv service. I had to power down and up again my hub as a result of this, ever since the status led is permanently red, eve...
Last few days I noticed that SH4 which was working fine last few years became wobbly.Specifically, several times a day it was switching between dim and bright white ring colours and simultaneously WIFI was going down.Reboots helped only temporarily, ...
hi all. so i keep getting a intermittent disconnection on my hub4happens now and then and since when virginmedia and cloudfare went off the other week.all details from hub posted below, hopefully its an easy fix ? thanks all
I have received Wi-Fi pod in order to set it up I ah e to register my hub 5 on the connect app but it keeps saying it can’t be found. Internet is working fine, the POD won’t connect to the hub either. Any suggestions other than unplugging etc which I...
Hi allFor around 6-8 weeks now, we’ve been having problems with our broadband (SH4) - namely intermittent drop-outs at all times of day and night.I’ve made countless phone calls, done dozens of reboots and factory resets. An engineer has been out. He...
Can anyone confirm what the ARP Cache duration is from VM?My Hub 3.0 is in modem mode connected to a Ubiquiti Dream Router (UDR). I've been having some issues with the modem disconnecting from the UDR. Ubiquiti tech support have asked me to adjust t...
Hello my hub 5 keeps disconnecting continuously... Flashing white and losing connection. So frustrating. I've tried resetting it. I've tried disconnecting devices .. but nothing improves it.
hi ,I have get connected with this service provider and after getting my all the details ( bank details , name , post code and house number ) they have deliver me a wifi router ( hub 3) with the cables and but in my home Their is no any fiber socket ...
I have returned home this evening only to find that Virgin Media have used my property brick wall and drilled holes through it in my front garden driveway to set up wiring and connection for my next door neighbour. I have photos of the installation c...
I've bought a hub 3 self start and I've tried connecting it and it has its own special circle connection which the house doesn't have. We need an engineer to come and install one but I can't seem to find where I can do this on the website. Any help w...
