Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
  • 0 replies
  • 54 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Resolved! WiFi keeps dropping out

This past five days we’ve experienced issues with our WiFi dropping out. It’s happening about every 30 minutes.  I have turned off hub/router. Have turned off devices , tried all suggested checks etc and still having issues.  We had no problem whatso...

Evelyn60 by On our wavelength
  • 77 replies
  • 4 kudos

Hub 5

Hello I renewed my contract yesterday. One of the provisos was getting the hub 5 and returning the hub 4 (I've had several issues with the Hub 4 - not least of all the SSID resetting if you change it...)I was told I need to contact Technical to sort ...

HardyRex by On our wavelength
  • 4 replies
  • 0 kudos

Unicast Maintenance Ranging attempted - No response

Hello, I have been experiencing intermitent internet for a couple of weeks now both on the WIFI and hard wired side of things. Here is a copy of my current network log. As you can see there are many unicast errors but also dynamic range window violat...

stelyth by Tuning in
  • 8 replies
  • 0 kudos

Just got Hub 5

It took some doing getting one but finally received one yesterday, everything is fine removed Hub 4 plugged Hub 5 in and was back online in 30 minutes or so. Had the odd problem of getting into the hub settings the password on the back the e looked l...

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lojelo5 by Superfast
  • 15 replies
  • 0 kudos

Broadband hub green light

HiNew to the forum and hoping somebody can help/advise.I have fibre broadband from Virgin Media. No issues for years. On Monday around 10 am it stopped working. I did various troubleshooting but no joy. Got onto support. Initially they decided the fa...

Aido by Joining in
  • 1 replies
  • 0 kudos

Booster Pod

Hi, I've been trying to order our first pod via the chat with no joy. Is there another way of requesting one?Thank you

AlSi by Just joined
  • 3 replies
  • 0 kudos

Wi-Fi poor need booster

Hi all,After wasting 4 hours speaking to 4 different customer service agents over the past two weeks I am aghast at how hard it is for Virgin to send me some Wi-Fi boosters. I have a three floor house and Wi-Fi only reaches the downstairs. Can somebo...