UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
I used to use a Netgear wifi extender, worked great until yesterday then lost Internet connectivity. Tries restarting it and nothing, did a reset and used WPS button to reconnect. This did not work. I got a new extender from amazon and again tried co...
I’ve had terrible wifi since last Sunday, there was works in the area but mine hasn’t improved since then. I’ve reset my router, checked the cables, turned it off etc. but nothing is working. Now I have no internet. Does anyone have any other ideas?
Recently received a Hub 5. I can’t get the connect app to find the router, and also wifi pods won’t connect. The hub works and I have internet and wifi.Performed all usual troubleshooting:Hub: rebooted and also performed full reset.Connect App: tried...
Intermittent broadband, and orange light on hub 3. Spoke to virgin who said account shows interference but speeds are fine. My Internet keeps cutting on and off help
Can any one help I need to order three wifipods for Wi-Fi dead zones, for some bizarre reason I can't install the app on the phone as it won't accept my virgin password to check but I know the zones that don't work anyway.Is the only way to get the...
Afternoon All,I know this seems to be a common issue, but the Base LED went red about a week ago.All system tests say everything is OK, rebooting doesn't change anything.The unit does not seem to be overheating and is in a well ventilated area, leavi...
Hi, my Hub3 has solid red light for over a month now. I tried all the advice on the Forum but red light is still on. Do I need a new hub? Please advice. Regards. Mrs Campbell
The hub 3 has a constant orange light, paired with extremely poor internet, and it also cuts out intermittently (quite frequently too). I've looked at previous posts with the same issues and have tried to solve it with all methods suggested to no ava...
I'm having a lot of problems with my wifi dropping out all the time.I've tried a few suggestions including disabling 5g and just using 2.4 but It's still dropping out.My Hub 3 is 4 feet away from my laptop (using wifi) and my phone similar.Wired conn...
For more than a month the broadband in our household goes down for a couple minutes more than 5 times a day. I have checked the network log and every time there is an MDD message timeout is when the broadband disconnects from the internet. Here are s...
