Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
  • 0 replies
  • 54 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Router went missing during delivery

Hello, My friend and I have moved into a new flat and ordered a self installation router kit to provide us with broadband. However it went missing during delivery and we’re having the hardest time trying to get into contact with someone to actually r...

Kward23 by Just joined
  • 1 replies
  • 0 kudos

Resolved! Pre & Post RS Erros

Hello, i am not sure what im actually looking at here but can someone have a look to see if this is healthy. this is a log after 10 days.Downstream bonded channelsChannel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID12027500009.940256 qa...

FAM0422 by On our wavelength
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  • 0 kudos

Hub 5x Modem Mode

I've just had Vm internet installed today and was given the 5x hub with fibre in home set up. I've got my own mesh routers ready to go but the hub settings don't have a "modem mode" like all videos and forums online say it should. Any idea why I don'...

ScottMcl by Tuning in
  • 56 replies
  • 1 kudos

Frequent Internet Disconnects

Hello, I have virgin media internet with Hub5. My internet frequently disconnects, ~10x per day, lasting from 10 seconds to 10 minutes each time. This happens on all my devices, therefore not a computer issue. Virgin sent technicians a handful of tim...

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xiwuad by Joining in
  • 5 replies
  • 0 kudos

Hard to get an Engineer visit

I can't remember the last time an Engineer came to check my Hub or internet connection. Why is it so hard. Why is everything self help? When self help doesn't work and status is bad. Still no option to book an Engineer. Seriously thinking of leaving....

DLR4 by Joining in
  • 2 replies
  • 0 kudos

post RS errors

HiWas wondering if virgin staff could take a look at my connection please. I seem to be getting a lot of packet loss and latency related issues. Noticed that my post RS error count is also quite high. My BQM doesn't look too bad from what I can see b...

Brezzz by Tuning in
  • 1 replies
  • 0 kudos

Virgin Media Business Hitron Chita Resetting

Hi.  I know I will probably be told fairly shortly this forum is only for residential but I know there are a few fairly knowledge folks around the forum and there isn't a VMB forum to turn to so thought worth a shot.Anyone had experience with the new...

Bemak187 by On our wavelength
  • 17 replies
  • 0 kudos

Hub5 with M500

Hi there. I’ll try and keep as short and simple as possible. Took out M500 in Nov22. Contract stated ‘supplied with Hub5’It has been awful. Speeds and connections dropping continuously. This led me to look into it further. Discovered I was supplied w...

Rach7 by Tuning in
  • 8 replies
  • 0 kudos