Recent DiscussionsInternet only works between certain hours? My internet connection has only been working properly between roughly 10:09am and 4:01pm every day, and this is now day 5 of the issue. Outside of those hours the service is basically unusable due to...Ref: connect app Is there another way to pause devices on hub as the connect app just keeps causing problems with changing settings on hub 4. Thank you Remote Reboot/Restart of Hub Hi, I'm away from home currently but need to Reboot/Restart my Router. I don't see anyway of executing this personally, so can someone from VM Support carry it out. Please Note: I do NOT want a RES...Intermittent issues for 2 days Hi, As no engineers available for several days thought I'd post this here in case anyone knows why getting such bad / intermittent service. The service has been worse since locked into an extensio...Really worried about my Hub 3, red light, slow and overheating Hi everyone, I'm looking for some help with my Hub 3. I’ve noticed the light on the front has turned a solid red color and the whole thing is actually hot to the touch. I did a bit of searchi...Intermittent connection I’ve been having this issue for months where my connection is perfect for maybe a few days to sometimes over a week, then it will just completely disconnect for hours, for days if not weeks. I’...Internet keeps cutting out on devices Hi guys.... other than spending several hours trying to get an engineers visit! I am being frustrated by my HUB 5 selectively it seems providing internet access. One moment by phone has no access the...Hub 5 now standard for all new connections? Hello Im planning on getting virgin media broadband installed at my new property. Are all broadband packages now provided with a hub 5? The website seems to show a hub 3 on lower packages. I’d be ...Solid redline on my hub3 Hi just out of nowhere my router has stopped working with only a solid red line from what I have read it’s over heating however it doesn’t feel hot to the touch I did however turn it of for 15 mins w...How to order free WiFi pods Hi can you help me please order some of the free WiFi pods I’m on the 1gbps package I’ve done the scan on the connect app but doesn’t give me an option even though speeds are bellow the 30mbps they ...
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