Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
One of my secondary accounts has been blocked. I spent hours repeatedly following instructions to unblock it involving changing passwords etc. All to no avail. Today I spoke to Virgin for an hour and a half and he couldn't fix it. He said he would "w...
Anyone else having email issues this morning. Since 9am I'm getting "server unreachable" on webmail and iphone
As of this afternoon my wife's email account has stopped working. The password won’t sign her in. iOS Mail shows all her emails since 2022 as missing. It is not a matter of filters.The password does not work in WebMail and I get the following when I ...
I am trying to change my Virgin Media sign in email address to enable me to generate a new app password I tried this online in the account settings but it keeps telling me that I have already tried to change the email and to look at the email to con...
I tried to change our virginmedia sign in details to a @virgin.net email, but received the message 'Sorry, you can’t change your sign in details to a @virgin.net email address, please choose a different email.' Can someone help please?
I'm receiving lots of phishing emails about my non existent MacAfee's subscription and they claim to be from Virgin (which they obviously aren't).I know they are hard to stop, but surely you could check that any email that claims to be from Virgin Me...
I have the same problem "As you no longer have Virgin Media services, your Virgin Media email address will become inactive. We’ll close your Virgin Media email account in 30 days, which means you won’t be able to access your inbox after that and cont...
My wife’s ntlworld.com email account has become inaccessible and not for the first time. The error message on all devices (web, iPad and iPhone) is the same - no password provided, even though when you go into settings the correct password is detail...
I have the same problem! My Virgin emails go way back to when the company took over. Every company I deal with ever has my virgin account details. I have Virgin's TV services and broadband and access my emails on what's now my O2 mobile. I absolutely...
I’ve received an email about my virgin.net email closing. I have had this email for over 20 years and I still have a virgin media broadband account that it is linked to. Please can someone explain why it would now need to be closed even though I’m st...
