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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
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  • 16 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 81 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 8 replies
  • 7 kudos

cant log in to virgin media or web mail

i was proeted to change my virginmeadia log in to a non virgin emial? and this was done ok i now can only log in to it on my phone on chrome but not a computer in crome or edge to get to my emials i put my user name in ...

jcmk by Joining in
  • 1 replies
  • 0 kudos

Old ntl account

Hi all I had an d ntl account not used for ages I think might have been deactivated but I need it to access an ea account as there is literally no other option does anyone know if there is anyway to access it

Jayne9 by Joining in
  • 2 replies
  • 0 kudos

Unable to login to blueyonder email address

Hi, Since Saturday lunch time I have been unable to access my secondary blueyonder email account receiving a sign in failed message. I have spoken to support on Saturday evening via Whatsapp and they said I just need to change my password.This has re...

Email /outlook/ app password. Access

I just got a new pc.. I wanted to set up my emails via outlook.. I have 3 NTL passwords I have forgotten the passwords. I don’t seem to be able to locate how I can reset my individual  passwords for each email address only the main email I log in wit...

Frogzone by Joining in
  • 2 replies
  • 0 kudos

Lack Of Spam

Evening folks,Has anyone else noticed a lack of promotional/spam emails coming into their WebMail inbox,today(tuesday)?Ive tried sending test emails backwards and forwards between my @ntlworld and @gmail acdounts and they arrive without issue,have al...

Zammie21 by On our wavelength
  • 1 replies
  • 0 kudos

Virgin Media outgoing SMTP mail server error

Since mid-afternoon on the 25th June Outlook has been unable to send e-mail through Virgin Media's outgoing SMTP server for all of our e-mail accounts.We receive the error...Task '*****.******* - Sending' reported error (0x800CC...

DeLorean by Joining in
  • 41 replies
  • 3 kudos

Unable to sign into email - "Always translate Luxembourish"

Mt partner has been unable to sign in to his email for 2 weeks, it just keeps saying forbidden, and there's a box that appears saying 'always translate luxembourish'   Please help as our contract is due for renewal in the next 4 days and we will have...

sooby1969 by On our wavelength
  • 1 replies
  • 0 kudos

Resolved! Can't verify my email

Hello,I had received a verification email and the link provided sent me immediately to the sign in page, although when I signed in there was an error saying that my email hadn't been verified.  Thanks in advance!

Kate2001 by Joining in
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email not coming through

hi,any help or ideas !my outlook app is not showing emails from thursday onwards,fine until then and they are still updating on the virgin portal,suggestions please !