Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
How do I check or change the password for a secondary email address?I can see I can delete the address..but where is the facility to check and amend it? The ‘old’ password is blanked out with dots everywhere. So I can’t see what it is to test or amen...
Whenever I setup my blueyonder account with either my MacBook or iPhone it keeps telling me wrong settings I enter correct password and details, but no luck.Thank you in advance for your helpRegards Bensonfive
With e-mail now restored after the problems of the last few days I am unable to send or receive e-mails in Microsoft outlook. It is working on both IPads and both mobile phones.On checking in outlook settings the password has changed to a to a sixtee...
Since the recent email outage two of my email addresses need their password re-entering and i can't remember either, one is an additional Virgin Media email i.e. ending @virginmedia.com and one is an ancient Blueyonder email address i.e. ending @blue...
Suddenly neither my wife nor I can send emails from our phones. We can still receive. What has happened/changed recently to cause this rather major issue.
Still having issues with email. Outlook says the Virgin server won't accept my profile and thus won't connect, even in safe mode. Have tried various alternatives with no luck. Is my profile corrupted by the recent Virgin server problem? And how do I ...
emails wont open using data on my iphone but will open using wifi
Have changed the password and still have no joy the iPhone will will not accept the password
How do i delete an old ntlworld email address? I no longer have a virgin account.
I can't get into my emails. Two days. 'Forbidden' message. Reported it. Cleared cache, but still no access or solution from Virgin. Help please.
