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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
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  • 14 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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  • 76 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 8 replies
  • 7 kudos

NTL email has stopped working!

My ntlworld email account suddenly stopped working yesterday.The error message on my phone is, "It looks like we don't have permission to get email for *****"And on my PC, "The mail server is not responding. Verify that...

I wish to delete my old email account

In 2019 my email account was made inaccessible to me by Virgin. I think they wanted to do away with the old accounts. My wife's was also taken from her. We were annoyed by this and had to go through the business of creating new email addre...

Lodekka by Joining in
  • 3 replies
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Can't Send emails

Hi, As of today, I can't send emails. Ran a virus program on my Mac and found nothing. Added my ip address into spamhaus and it says I have malware. Sent an email to say the pc is okay. however they  didn't help. nothing else untoward using the inter...

Re: Ntlworld email

HiI need to delete my old ntlworld account it has been hacked but I can’t access it myself. My son was told that if I set up an account on here you should be able to help.thanksAveril Stevens 

Averil8 by Joining in
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Resolved! Unable to send email from my iPhone

Good morning,After a few fruitless days, I'm giving this forum a try.I have a couple of email addresses. They have worked fine for years. I have been happily emailing from my iPhone and MacBook. However about a week ago any emails i send...

Old Ntlworld email address

I am still having emails forwarded to me from my old Ntlworld email address even though I not a Virgin Media customer anymore.How can I get it deleted or closed

Resolved! Support for vulnerable customers

My mum is having problems with her email account - it's showing as being unavailable when she's logged in to her Virgin Media account.   She's changed the password and waited for an hour before trying to log in again as per the instructions on the sc...

How to stop Failed delivery emails resending

Hi, I keep getting    Mail delivery failed : returned to sender Messages from the Mail Delivery Service. It appears to be resending to the same email address which I don’t recognise in Chinese characters. How do I stop this being resent please email hacked

i am no longer a virgin media account holder as we moved house to an area where it isnt accessable.i still have email account which has been hacked ,tried customer services but as i am no longer a customer they cant help  i either need c...