Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I cannot sign in to my virgin media or my email just stopped accepting my email/p.w tried to get a new p.w put my D.O.B and mothers maiden name both rejected. any advice please
I've not been able to access my ntlworld email for over a month and have phoned Virgin technical support numerous times without any success spending hours and hours on the phone. I've now changed both the login to the main user account and my email a...
Hi, New here and just finding my way around. Sorry for any mistakes.Still using Blueyonder for all my mails .I just got a new to me iphone but cannot remember the password, tried loads but to no avail. The blueyonder is in use and fully working on a ...
This has been going on a few months now can access my main email address on desktop but not these ones with the error sign next to address, Can still view/send email on my smartphone via a third party email app. Any fix?
Wife was using a blueyonder email account I added to my account years ago. I realise I can delete the account thru Settings but, can I add it to say Office 365 (Outlook) and clean it up before I delete it? How do I find out what the password is pleas...
Hi Forum.I have many email addresses managed under my main virgin.net email account. Last week, on Wednesday the 18th, one of my email addresses stopped working. "The email address or password is incorrect" was the error message.After contacting virg...
Hi,my email address is quite old, it’s a blueyonder address and I’ve used it for years. It is linked to my dad’s account. Unfortunately, he has recently been diagnosed with cancer, and so I was wondering if it’s possible to move the email address to ...
Hi,I have been logged out of my Virgin Email account.I have tried resetting the password however constantly getting the message 'Sorry, there was a problem registering that password. Please choose a different one.'Can you please advise? Thanks
Hi, I'm trying to help my grandad access his Blueyonder email through the Virgin website. He can get into his email and receive emails, but he can't send emails. When he tries to send he gets the following error:An error occurred inside the server wh...
Hi All,Fanfiction.net claim that their emails are being bounced back to them. How do I add their bot email address to safesenders list? I can see a blocked senders list (empty), but not safe senders. I am using NTL address.TIARegardsMark
