Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I have three ntl email accounts which are disabled. The email works in Outlook, but webmail does not work. The advice appears to be to change the email password, but that is deal with via a PM, so I cannot use the suggestions in the system.I apprecia...
Hi. I used to be able to manage secondary email accounts in my account on VirginMedia’s web page, but I can’t seem to find the relevant page anyone. I have a secondary @virginmedia.com account that has been dormant over 6 months - can I reactivate i...
Fsb50 error is a pain in the ass I have been trying to run a business for a month now on my mobile can't print any documents off etc .....total joke No one seems to know what the fix is I've read and tried everything now ...I give up ....So change my...
Hi All,Its been over a week since I have been able to open up Windows Live Mail on my PC and get any new emails. It looks like the account has been locked from my side.I have raised several tickets and used the online chat facility but none of the he...
Since Monday (20/11/2023) I have been locked out of my email @blueyonder address. Instructions provided via automatic response do not work. Have tried steps 1, 2 and 3 several times. Have spoken to 2 virgin media customer service advisors and been...
Hello,First time post on here for me. I am currently unable to send email using my ntlworld.com account. I get the error "An error occurred inside the server which prevented it from fulfilling the request." whenever I try. It has been like this for a...
Locked by VM on Thursday for no reason (I was sending batches of photos to my PC from ipad to print out) and have had 6 conversations, which I struggled to understand frankly, both because of use of jargon and strong accents. I have been issued with ...
Thank you Virgin Media for locking my ntlworld.com email address last week and throwing my emails into chaos.My account was working perfectly well then early one evening was locked with no warning. On Thursday I spent nearly two wasted hours (longer ...
Hi All,I'm trying to help my father with his emails and have found a strange issue. So we have been customers of Virgin Media for ages (back when they were blueyonder!) My father has a blueyonder email address and a number of subfolders in that inbox...
So two days ago I found I could not sign in to my email. Not with my phone or any web browser.... The first line on the VM webby email sign is says, "Your Virgin Media Mail account is currently unavailable"I tried to reset my password but then I am a...
