Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hi, I am unable to log into my VM mail account. I receive the FSB50 error with no explanation on how to resolve it. The account is accessible using other devices but not on the laptop. Any support or guideance will be most welcome.Thank you
Hi ,I hope this is the appropriate location and format for my question.I left VM ~2 years ago and am no longer a customer. The online account is no longer accesible to me but the primary email address - a 25 year old ntlworld one - and I presume th...
Hi.I have an old ntlworld account that has been dorment for years but has recently been breached. Nothing important is connected to that account (none that I'm aware of) and I just want to delete it and end this headache. I still have access to it if...
My problem has been happening for some time now which I have been 'locked out'of the account. I have completely changed my email to a new 'working' email to remain up and running but I still need access to other emails in the 'locked' account. All pa...
Is it possible to attach copies of existing e-mails to a new e-mail?
Dear VM, why have you sneakily migrated my virginmedia account into Gmail? All I wanted was to get an app password generated to put Outlook mobile onto a mobile. I put in an alternative non virginmedia mail to send an authorization to (Gmail) and bin...
HiI'm trying to set up gmail to receive my blueyonder emails but can't. I have reviewed various community posts on the subject and tried what they suggest. I logged into my virgin media and went to mailbox app password management and generated a new ...
Hi. Many years ago, in order to use the old PWP Web page hosting options when VM was still Blueyonder, I changed my primary address to my cousins name so that I could build and host a series of Web pages to market his music. Sadly, my cousin passed a...
I've had a month of intermittent service, unable to send emails, message FORBIDDEN kept appearing on my 3 devices, PC, phone and chromebook. Then 8th December lost emails. 3 hours on phone. Ditto Wed 13th, 1.5 hours on phone. Ditto 15th, 1 hour. I ...
I am absolutely tearing my hair out. On Friday 8th December I spent 3 hours speaking to 5 people, kept getting the message I was FORBIDDEN to access my emails on my PC, phone or chromebook. My password and user name were changed dozens of times. Af...
