Hi Ashleigh, I have an identical issue. It's a Tivo 1 TB box. To be clear, almost all live TV channels work fine but a small number have "poor reception". In particular BBC3, BBC4, Sky Sports news and a few others. This is NOT a hardware problem. It ...
As above, the menus all display and work okay but every channel selected has no picture or sound, the program information box comes up okay when I change channels but nothing else
When I fast Forward a recorded programme my TV's sound goes off for around 15 seconds then the TV switches off for around 15 seconds then comes back on. This happened only occasionally initially now it happens all the time and is a nuisance particula...
Still awaiting your call back within 24/48 hours….72 hours and counting later!!! [MOD EDIT: Subject title changed for clarity]
Watching BBC IPlayer recently causes it to freeze with a black screen and then the box re-boots, it has also happened a couple of times when using the menu options. The box has re-booted a few times of the last few days. Not sure if its related but...
I see that VM has launched 14 new channels but the press release suggests that these channels are not being provided to TV-only customers who have the Tivo boxes. I was wondering if this is true and if so, why channels available on the EPG are not be...
Parent in laws just got a new TV and some channels aren't producing a 5.1 surround sound anymore. Optical cable is fitted in the TV so it would work using virgin or any streaming apps and it worked fine on the old TV. Main issue is that they liked th...
Hello all - missing a few channels from my Tivo box, have been through troubleshooting steps. Does anyone know of a way to actually speak to a human at Virgin?
The box keeps going to a green screen and having a pixilated recording play back that crashes (funny colors). Also the sound goes off and needs to be restarted all the time.
Hi,For some reason, our Virgin Tivo box has somehow recorded old episodes of things when we haven't changed any settings. It has made the space run up to 97%.Does anyone know why this is, or how to stop it?Thanks
