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getting code W02

getting the code W02, and the box has been rebooted, cable checked and the Virgin online test just says 'unable to run test' anyone else seen this?

PaulT69 by Joining in
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  • 2 replies
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TV Guide cannot keep up with F1

another GP weekend and the tv guide is out of date. i know the live events dictate the schedule but surely there was enough time time this morning to update the on screen tv guide to reflect the changes. i had to check on the sky sports app to see wh...

Resolved! Channel tv guide moving

Has anyone had problems when going to the tv guide looking to see what's on. Suddenly the page just keeps rolling when you try to exit the page or press ok it starts up again. Couldn't  turn off tv with remote control. In the end had to turn off box!...

Heather by Joining in
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  • 3 replies
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Resolved! Quick question - arrows

Hellojust wanted to ask at night time i have noticed arrows appearing on box ( tivo) just wondering what does it mean is it anything to worry about? Green, red - tonight one clear arrow ( check status doing area work today with broadband i think)( ma...

slowstar by Up to speed
  • 2591 Views
  • 8 replies
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Resolved! Tivo box looping

Hello all, my Tivo box is looping through the startup screen then goes black and starts again. I am surprised the box has lasted this long as I have had it many years. I tried the suggested turn it off and back on methods here in the community but it...

jord001 by Tuning in
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  • 4 replies
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Help returning Virgin media kit

I’ve arranged for virgin media to collect my kit as I cancelled my contract with them. The collection date is 29 November. Despite this I’m being charged £40 as they haven’t received the kit back within a certain time period (I wasn’t even notified t...

Hannah89 by Tuning in
  • 2065 Views
  • 2 replies
  • 1 kudos

Resolved! Black Friday Sky Cinema HD Offer - TIVO Box

I am an existing customer with a TIVO box and I just would like someone to confirm that I can't take advantage of the Black Friday Sky Cinema HD offer because it appears, from the T&Cs, that there is a compatibility problem with the TIVO box. Thanks

breid17 by On our wavelength
  • 983 Views
  • 5 replies
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