on 17-07-2023 10:02
We are thinking of moving house but where we are looking doesn't have virgin available. It is a new development which has fibre broadband supplied by other providers so I was wondering if it was possible to keep my current virgin tv package but connect via another isp?
on 17-07-2023 14:19
Hi andythebassman
Sorry to say but VM TV packages aren't available without subscribing to VM broadband.
It might still be possible to VM at your new address even if it's not listed as being currently available.
Sometimes new builds haven't been added to VM's systems yet - it might be worthwhile speaking to sales and ask them to double check.
17-07-2023 20:21 - edited 17-07-2023 20:22
@andythebassman wrote:We are thinking of moving house but where we are looking doesn't have virgin available. It is a new development which has fibre broadband supplied by other providers so I was wondering if it was possible to keep my current virgin tv package but connect via another isp?
Virgins TV services work on their internal network. They are not available to the wider internet so will not work on other providers Broadband.
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on 18-07-2023 14:24
Hey andythebassman, thank you for reaching out and I am sorry to hear this.
As mentioned above this wouldn't be possible sorry.
However we are always looking and expanding out network I would sign up for some news here. Cheers
Matt - Forum Team
New around here?
on 18-07-2023 14:47
You will be charged an EDF.