Hi @yrjohnson
Welcome to our community forums and thank you for your first posts.
Sorry to hear you are having issues with your TV service. We can understand the inconvenience caused and we want to best help. We have had a look and there does not seem to be a local issue affecting your service in that way. Additionally, typically, we would not compensate for the loss of TV service https://virg.in/autocomp We can however take a look into this issue for you via PM. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.
Thanks,
