I don't know if it's still done these days but I used to get emails at irregular intervals about free broadband speed increases. For the historians amongst you here's one from 20 January 2012 telling me about my 300% speed increase.
Hello Roger
You might have already heard that Virgin Media is upgrading its broadband speeds throughout the UK. So, we'd like to be completely clear about what this means for you.
Well, we're going to more than double your broadband download speed from up to 20Mb to up to 60Mb. It's part of an 18 month programme, starting at the end of February, where we'll be upgrading more than 4 million customers. And this includes you.
Once you get your broadband speed upgrade, you'll be able to do all the things you love doing online, faster than ever. Like sharing photos and downloading the latest apps and books. And you could even say bye-bye to buffering too, when streaming HD movies.
It's an unbeatable tickle from us
This upgrade is all part of our ongoing commitment to delivering the fastest broadband network we can to customers across the UK. It's one of many nice extras we call Virgin Media tickles, and we only give them to people we know and like – our customers. Just to make you smile.
You don't have to lift a finger.
Of course, giving you a superfast broadband network is a really big job. That's why it will happen by area, and take up to 18 months to complete. But you don't need to do a thing – we'll keep you posted and will be in touch when your upgrade is ready.
In the meantime, to find out when you'll be upgraded just click on the button below.
All the best,
Mark Davidson
Executive Director, Customer Care
