Hello
Hi, the brown box outside of my house which keeps the wires hidden, last week it was stolen, how can I get it fixed or replaced?
Forum Posts
WiFi problems connecting
HelloI have a Hub 3 with various things connected to it via wifi.I am trying to connect a couple of laptops to my Wifi at home, both have previously been connected to it.When I try to connect both are now asking for the password although they used to...
Normal light. Internet connected and WiFi working, yet no internet. Virgin not showing as down.
Any ideas? Never had this before. I mean I've had "internet not connected" on my devices previously but this is when the router is reconnecting or flashing etc.It's currently a solid yellowish light. Gone in to the router settings on a browser and ev...
Haven't received my wifi router on my choosen delivery date
Hello there, I have ordered a new broadband connection to my new house on 27th October and selected 4th November for my router delivery date.I havent received anything, nor any emails from you as my package have been dispatched neither from the deliv...
No Virgin Media wall socket
I received a self install Hub 3 today but cannot find a wall socket to connect it to. I've been on hold to VM for a while and have given up. The hub is plugged in and my phone can find the WiFi, but it's not working as it can't connect via the cable....
Resolved! Terrible service
I signed up back in December. Installation pushed back, then back again to March due to a construction issue which I thought fair enough. Shouldn’t take 3 months though. I had worked for VM for 10 years i. the past so I know these things happen. Had ...
Resolved! VirginMedia replace street cable
Virgin showed up yesterday (04/05/23) to swap out the street cable they said was most likely causing issues with my service and this is the mess they leave me with... Now not only have they caused the broadband to reduce in speed by half they've also...
Small triangular manhole cover outside my property needs to be replaced
Hi all,The small triangular manhole cover has gone missing on the pavement outside my house. Please can it be replaced, as the hole is a tripping hazard on the pavement. Will happily replace myself if you post me one out! Glebe Street, Great Harwood ...
XGS-PON installation experiences
Hi all,Hoping someone can offer some information on their experience with XGS-PON installation.VM have just rolled out the new infrastructure over telegraph poles in my relatives area and I want to know what the installation process is like. If anyon...
Ethernet switch with router/hub 5
I was just wondering how i can use a switch with the hub 5 and it's in modem mode. I am a noob at this kind of thing and i got given a 2.5gbps switch/ethernet card for nothing from a relative so i may as well use it. I am using the Archer AX11000 fro...
