POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hi I have a Virgin router 3 with 125 gig speed package, there are a couple of areas in my house were the WiFi signal is weak at times & drops out, I am thinking of trying to improve this by adding a TP-Link Deco X50 AX3000. Is there anyone who has do...
We are waiting for our M125 installation. Which Virgin Hub are we likely to receive with this as I'm reading lots of Hub4 issues at the moment which is concerning?
HiI keep getting various issues with VM, when I call them they say everything is fine and refuse to send technician 1) Internet keeps dropping2) Zoom connection says unstableI had SNR problems in the past and technician came and adjusted them. Do I ...
Why does my hub 4 keep rebooting. This is happening every single evening. Needs sorting out.
Anyone else getting this message when trying to pause a connection? cheers Rich [MOD EDIT: Subject title changed for clarity]
Upgraded from hub 2 to 4 yesterday and since then my hub is on constant bright white light and randomly blinks and reboots and Ethernet connection also goes randomly slow. Nothing different connected since hub 2
I can watch live TV and recordings but every few minutes whilst watching catch up or Netflix for example I have to reconnect my WiFi. I don’t have this problem upstairs only on my main tv in the living room
Connector port broken on hub and can’t get the connector cable out.how do I sort a replacement hub?
I’ve been on the phone to virgin media for 4 hours and been transferred to 14 people. I’ve been asking to talk to a manager since 12. I demanded in the end half an hour ago. I knew she was fake I asked her name title etc. I then said if I find out y...
In the process of purching a oak cabinet. Can I put my Virgin modem in the cabinet behind a door. There are two holes in the back for ventilation. The modem is in modem mode only, router is in the open.Regards John.
