Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Can't use WiFi when connected to private DNS
I am unable to use WiFi when using a private DNS on Android. I followed the steps in the solution here but I do not have any option for 'online security - websites'. Mine only gives the option of essential security or advanced which is paid for (I re...
Red light flashing
Red light flashing Tried all the on and off thing Checked the cables Nothing Is working The white cable is dodgy the fitting keeps falling out but just can't get it up and running
Dynamic public ip not changing
Hi, I’m trying to change my vm public ipv4 address. I have tried resetting the hub 3.0, going into modem mode also but i dont have a router (modem mode not ideal as others in the household use wifi) I also don't want to keep the wifi off for long per...
Guest Network not being extended by pod
Had a chat with Virgin Media on Twitter/X and they said the pod should extend the main network and the guest network. My main network has been improved but my guest room is the furthest from the router and so I most wanted to extend the guest network...
New member issues - O2 SIM and WiFi booster
Hi, My Volt M350 contract started yesterday on July 2nd but I haven't received my O2 SIM card yet. Is there anything I can do to check on its progress? In my contractual email that I received on June 17th said my SIM card was estimated to be delivere...
Ethernet Connection Disconnects (20 seconds at a time) - Various Points In The Day
Hello, As the title suggests, for the last 3-4 months my ethernet on my desktop PC has been dropping at various points in the day. I suspect it may have something to do with my Hub 5.Tonight (06/07/2024 @ around 10 pm) I had a couple of disconnects i...
Hub 3 red light
5 year old hub 3 showing red light. We are totally dependent on hub as have health issues in house and this is our phone line too. App says there is a problem and to wait 24 hours but this really isn't good enough. Any help out there please
Balancing Wifi Pods Connections
EveningWhen I have a look at the devices connected to my Hub 5 and pods, I can see that one has nothing connected to it I did have a mesh which restarted early every morning so as to balance the devices connected to the pods.Does the Hub 5 have this ...
Not sure if I have VM socket
Hello all,I'm interested in getting VM as my broadband, however, I'm not sure if the sockets I have are working VM sockets, and if not, if I select the engineer to set it up for me, they will be able to do it on a day/ at all.I have the Openreach Mas...
Resolved! Hub 3 showing Red power light
Himy Hub 3 is showing constant red power light. I've checked it out re suggestions on here, tried restart twice and reset but this has made no difference. It is not hot to touch.Please can someone advise what to do next. Do I need a replacement hub?T...
