Networking and WiFi
For queries with home networking and all things WiFi
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Resolved! Wifi no longer visible on London underground

Hi all,  I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out?     [MOD EDIT: Please see update on post 111 here]      

ruswit by On our wavelength
  • 141 replies
  • 1 kudos


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 58 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 15 replies
  • 37 kudos

Laptop has poor wifi after broadband upgrade

HiLast week I renewed my contract with Virgin and now have 350mbs Volt broadband (increased from I think 125mbs). On my phone over wifi I am getting consistently over 300mbs, however my personal laptop on Windows 11 is getting between 5-15mbs and my ...

Non contract broadband

Hello everyone,  My contract expires this Friday and I want to switch to non-contract broadband. I noticed that the price will increase to £50 at the end of my contract, which is too expensive. However, I have no way of signing a new contract because...

Virgin pods - can they be reused?

Recently got set up with virgin, unfortunately the cable access point in our house is tucked away right in the very corner on the ground floor so the router is about as far away from optimally placed as you can get. This means the signal is really st...

bhireg0 by Joining in
  • 6 replies
  • 0 kudos

Resolved! Move Hub5

Hello. My Hub5 needs to be moved. Currently it is served from one side of a cable splitter, the other side serving a V6 box. I disconnected Hub & tried reconnecting downstairs with the cable used by the V6 box. However, although the Hub’s digital tel...

dfrlee by Joining in
  • 2 replies
  • 0 kudos


Just been on phone nearly a hour to try and get a WiFi pod for bedroom , our connection keeps dropping as router is upstairs and bedroom down.And they say they can't supply one Not very good as WiFi drops

Resolved! Red light on Hub 3 & Amber/Red on Tivio! Patchy internet

Hihope somebody can help please. I have tried to reboot, etc but the red light on Router bene there for a few days and some of the house items like mobiles, streaming Tv etc don't connect, others OK? The Hub is in the same place been for years, not h...

Papjim45 by Tuning in
  • 8 replies
  • 0 kudos

Cannot connect to hub4 - WIFI still works though

Hi there,I have exactly same issue as Grumps reported over here: have a hub4. I cannot connect to it via IP. Well, thats not quite true. I can connect, I get fo...

randm71 by Joining in
  • 3 replies
  • 0 kudos

Resolved! Set up Fee

I’m already a customer with M250 fibre broadband, looking to upgrade to 1 Gig but says I need to pay £35 to activate, whereas new customers don’t need to pay the fee. Appreciate I need a new hub, but don’t see why I pay and newbies don’t .