POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Left it off for a while and it has cooled down, turned it back on a tries to make a connection and back to a red light
My hub 5 is only a couple of months old, had no issues as such but this morning (as I was about to log onto work!!) it just stopped and all I am getting is a flashing red light. I have restarted it and followed the “troubleshooting” that says there’s...
I have just spent 3 hrs on phone to Virgin, in all spoke to at least 4 people, the fact I have internet on desktop and television via ethernet cable is working OK. My laptop and mobile phone which are on WIFI are not working. Have been through may op...
I’ve manage to get hold of a Wi-Fi pod (white) 2nd hand as Virgin haven’t been able to supply them. The Wi-Fi isn’t connecting to the hub. Does anyone know how get it to connect?
I need to order a pod. I have done the test on VM connect and have poor wifi in part of our hhouse, but no option on app to order a pod (I have followed previously posted instructions but the option to order just isn't there). I called Virgin and the...
Hi AllI had to change my set up from ethernet to wifi in one room (the most used area by me) and the wifi is not at all good, something like between 20 - 30 mbs download using the virgin connect app. and not much better on Sam knows.Like some others ...
Need a free Wifi Pod to cover of a blackspot at home please. I am main Account holder. Tried via VM Connecy and My Virgin Media to no avail.Please help.
Hi, what I need to do if my wifi signals are not reaching every room of my house?
I really hope someone can help me, I'm pulling my hair out over something I think is probably simple.I recently moved and took all my old Virgin equipment with me. Once everything was connected up the engineer said, "Hey, you've got an old hub, let'...
HiI while ago I purchased a TP-Link Deco AX3000 and set my Hub 5 to act as a modem. This has worked brilliantly and I have had no problems until today.I currently cannot use my landline - it is plugged into the rear of the Hub 5. I can make calls o...
