Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Resolved! Red light on hub
I have just spent 35 minutes on the phone to vm and they have told me not to worry about the coloured light on my hub. I have had a constant red light for about 3 months now and although the internet is working, it is very slow. After checking speeds...
Resolved! Superhub 2 (not the AC) on its last legs
Hi all. Been using this antique for the best part of 10 years, the wifi has been iffy for at least half of that (a known fault apparently). For all that time I've been successfully using a wired dedicated access point for wifi which just recently has...
Thank You
I would like to update my very negative blog regarding the appalling service I received as a new Virginmedia new customer wrong hub installed, receiving warless boosters, two failed home visits and other technical issues over 4 weeks. I can now repo...
Connected, No Internet
Frustratingly keep getting wifi hangups, devices not connecting to apps or the net. When looking closer, connected to hub, but no internet. Tried MyVM and VM Connect apps, but funnily enough, with no internet, they cannot see a problem- and when int...
hub 4 network logs.
Engineer came yesterday and swapped out my Hub 5 for a Hub 4, as I was having re-booting issues.I noticed this morning when checking the Network logs, that the date and time stamps are all messed up. the power levels and SNR levels are also showing ...
Resolved! Cannot access Hub 4 Ui with 192.168.0.1
Hub 4 UI access with ethernet connected desktop is broken I have tried all suggested fixes from various forums and it seems to get access needs a reset or reboot to get initial access then after this it just goes back to webpage not responding at nex...
Poor WiFi coverage in house - how can I order the WiFi pods?
Hi, Been through the app to Home Scan, discovered the coverage is poor in some rooms and I'm eligible for free WiFi pods as a Volt customer. It is, however, very unclear where I can actually order these. Can anyone point in the right direction? Cheer...
Resolved! Disney plus error code 73
So I am a little annoyedafter returning home on Saturday with my autistic child I went to use the Disney plus app on his tv to be greeted with error code 73 contact Disney plus.i then spent the best part of an hour going through all there checks incl...
Re: Permanent red light on router
Hi Daniel,I too have been having the same issue, tried all the suggestions and when I called I got the same response as Morag above.Could you please help resolve this. I think I need a new router.Regards
Red light on hub
My virgin media hub has had a red light constantly on for over 6 months. I called the help desk a few weeks back who advised there was nothing they could do as we still had internet. Although we do have internet it is very temperamental and is consta...
