Unable to turn off websafe
Hi, I've recently set up my virgin media broadband and be trying to turn off the websafe. It just keeps sending me round an endless cycle.Any solutions please?
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Websafe is off but still blocking some sites access.
Yeah still having this issue can't use some sites like reddit without it having issues with the websafe thing and it shows it is off but it is still filtering sites
Child safe not working
Hello My child safe isn't working at all now. Please can someone help me resolve this ASAP? With warm regards,Liz
Re: Web Safe Parental Control Not Working
This is also impacting me. Please could someone message as per the others and help. It’s worked with no issues for many years and I just noticed this today. Thanks.
My Childsafe setting are no longer working
My childsafe settings appear to be no longer working, having problems with youngsters accessing inappropriate content.These should work, I'm quite upset as thought selecting everything would make this work.They certainly used to work.Can anyone help....
Unable to turn OFF Websafe
Hi Got Broadband connected with Virgin Media. attempted to Turn off Websafe option but the options just go round in circles. End up back on same page no toggle like in YT help videos. Rang Customer Support and asked if they’d do it. Rang back again ...
Child has VPN bypassing parental controls
Hello there, I have two teenage boys who have very cleverly figured out if the download a vpn onto their devices they can bypass the child safe settings I have on the router. Any way around this please?
Web Safe - not able to turn on
I spoke to tech services Friday19th April as my child websafe is not working even tho it’s turned on. They said it was turned on their end and will log an IT ticket to investigate further and contact me back. It’s still not working and no one has con...
Web safe not working any more
Frustrated, searched for help with this everywhere , it was working perfectly and now it’s not blocking any websites , Called customer service no help whatsoever , I really feel like switching providers as this is a safety issue.can anyone help with ...
Safe web not working
I have tried switching safe web off and on rebooted the router, contacted Virgin phone help, spoke to technical, who said they would ring back but never did.Safe web used to work in the past but hasn’t since December that I am aware of and sites that...
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