I am a new Virgin Media customer and I am trying to disable child controls for my account so I can access adult content on my devices.There are numerous other posts on this forum on the matter which point to the Parental Control and Essential Securit...
As has been posted lots of times before it seems, I too can't turn on websafe, I get the 'Sorry the changes you made were not saved, please try again' message. How has this been an issue for so long!? One of the reasons I switched to Virgin was becau...
I spoke to tech services Friday19th April as my child websafe is not working even tho it’s turned on. They said it was turned on their end and will log an IT ticket to investigate further and contact me back. It’s still not working and no one has con...
Hi, I've recently set up my virgin media broadband and be trying to turn off the websafe. It just keeps sending me round an endless cycle.Any solutions please?
Yeah still having this issue can't use some sites like reddit without it having issues with the websafe thing and it shows it is off but it is still filtering sites
Hello My child safe isn't working at all now. Please can someone help me resolve this ASAP? With warm regards,Liz
This is also impacting me. Please could someone message as per the others and help. It’s worked with no issues for many years and I just noticed this today. Thanks.
My childsafe settings appear to be no longer working, having problems with youngsters accessing inappropriate content.These should work, I'm quite upset as thought selecting everything would make this work.They certainly used to work.Can anyone help....
Hi Got Broadband connected with Virgin Media. attempted to Turn off Websafe option but the options just go round in circles. End up back on same page no toggle like in YT help videos. Rang Customer Support and asked if they’d do it. Rang back again ...
Hello there, I have two teenage boys who have very cleverly figured out if the download a vpn onto their devices they can bypass the child safe settings I have on the router. Any way around this please?
