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Forum Posts

GIG1 speeds slow over time ethernet

Hi, Recently just upgraded from the 500 package that i had zero issues with through out the 18 month contract. Speeds were around 490-550 on a PC using ethernet to the HUB3. Since upgrading ive been sent the HUB5 to manage with new the new speeds and...

Screenshot 2023-07-02 213107.png Screenshot 2023-07-03 182621.png
Boxer_14 by Joining in
  • 5 replies
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Been told 3rd party router is causing lower speeds?

I contacted Virgin on Friday and today reporting slower speeds than gigabit. Using my Archer C80 my wifi will barely breach 450mbps and Ethernet is about 700mbps or so. With the Hub 5 I get 600-850mbps wifi (unsure on Ethernet atm but I assume equal ...

roper22 by Joining in
  • 4 replies
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USB Dongle Recommendations

Looking for Dongle recommendations which will improve broadband speed on my desktop. Any suggestions?

eze1510 by Tuning in
  • 9 replies
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G73 Broadband Fault

Is there any update on the issue in G73?My Gig1 speeds are less than 100 Mbps and the latest info on the Service Status page gives an estimated fix date of 5/7/23. It’s been like this since early last week!

MarkP255 by Joining in
  • 3 replies
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Connection dropping daily after download speed upgrade

I last reported problem with my wired 1Gig connection back in January this year and got on to VM, who must’ve done something remotely, as my connection became stable again.Story was, I had to keep completely rebooting the hub on more or less a daily ...

160623 samknows.jpg SamKnows after 4th reboot.jpg 160623 hub.jpg Untitled-1.jpg

New 1GB Connection slow HUB 4.0

Hey,So is witched to the 1GBIT internet speed and did a few speed tests and no way near what the speed of 1gbit!Speedtest:https://www.speedtest.net/result/14928695911Sam Knows speed test: Router:Virgin Media Hub 4DownloadMbps374Device:DesktopDownload...

Download speed

I received an email from Virgin stating that "You currently have our M500 Fibre Broadband, so your upload speeds will be boosted from 36Mbps to 52Mbp Turn the hub off and turn back on and it would be sorted"Before I did this my download speed was aro...

Resolved! Slow Upload

Hi, I'm just here to report something that is just very annoying, every week there is 1 or 2 days that the Upload from my Ethernet / Wi-Fi just get's very and very bad.I tried to check if it was my PC but no for everyone in my house just get's very b...


Very Slow Upload Speed (Ping)

I have been experiencing very slow upload speeds for several weeks. Tests through your system keep mentioning there is an issue in the area.After a test with Ookla, they are suggesting that my upload speed is 0.05 mbps and my ping is just very high a...


internet rubbish all day

had a text at 8 am to say my services were fixed.all day internet is crashing and when it works its taking 10 seconds to load a page.

kevb123 by Tuning in
  • 1 replies
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