You can now downgrade broadband speed online
Just seen this on my account you can now downgrade your speedjust in case no one has posted this already
Forum Posts
Slow upload speed Hub 4 1Gig
I have a hub 4 with 1GiG.My hub is in modem mode and I am using an ASUS TUF Gaming AX5400 (TUF-AX5400) router.My speeds are as follows. Download is 420mbps and uploads are 88mbps. This is measured using fast . comI have rebooted the HUB 4 numerous ti...
1gb back to 38mb download AGAIN!
So I was only getting up to 38 download speeds on a 1gb subscription, turns out after service visit I needed a new hub, was left with terrific speed up to 1433. Now, after only a few weeks it's back to 38 download speeds. I can't stream or playback m...
More Line Stability and Issues
Another day another set of issues and if any staff can look at my file to see the terrible service and connection issues I have had with the service I would greatly appreciate it. I can see that this seems to be congestion on the line but the saga n...
Resolved! VM promised internet speed.
VM promised internet Speed they have filed to provide.I am 1Gb and seem to getting less 400mbs I have complied to VM promised to fix it but they have not why I am paying for what I am not received internet speed?On Hub4 I was on 500mbs and was gettin...
Packet Loss After work in my area!
After emails about work on the virgin media in my area I’ve been experiencing 20% packet loss ever since. The wifi was completely fine before hand for the past 3 months or so which is uncommon for virgin however on Tuesday this week the packet loss h...
Slow upload speed - Hub 4 - 1Gig
For around a week i've been experiencing super slow download speeds.I have the 1gig fibre and get around the 300mb download speed with my current upload speed around the 0.2-0.7mbI use the Hub 4 in modem mode and have a TP-Link Archer AX72 as my rout...
Connection Dropping and intermittent slow speeds
Hi I have been having issues with my connection dropping it is getting more frequent. I have also been having intermittent speed issues where my speed will drop below 400Mbps I have Gig1 I usually get 940Mbps down and 104Mbps up. this is going up and...
Pay for 350, get 80 ish
As above, regularly get much less than I pay for via my wired connection.BQM looks fine, speedtest results dont.What info do you need to advise.Thanks in advance
How to get the increased upload speed on M500?
I got an e-mail this morning that the new upload speed is now available and all I have to do is switch off the routerwait 10 seconds and switch it back on then check the speedSo I did this....twiceand the upstream service flow on my hub5 is still the...
