Recent DiscussionsGaming lag on Hub 4 with 250Mb service Good evening, I've been seeing occasional packet loss on my connection and friends say I am lagging in games. I'm on a 250Mb service with a Hub 4. The speed is usually OK but can drop right down at ...Intermittent connection nonstop Hi all, after searching threads it seems others have had this issue but Virgin take them to a private chat to solve the issue. devices: 2 laptops on Wi-Fi, 1 laptop on Ethernet, 2 mobiles. Issue:...Is there any kind of timetable for when a given area will get the FTTP upgrade? When we moved from our old house, we were leaving a FTTP broadband provider that doesn't serve the area where we live now. My son's unhappy about his gaming ping times now that we're with Virgin HFC....Faster Upload speed Hi all My contract is coming up to finish shortly and I'm looking to get symmetrical speeds, How do I find out if this is available to me? If its not available then ill need to move away from Virgi...Slow connection to internet Recently I am experiencing issues when connecting to the internet. For example if I try to connect to the BBC web site the connection freezes and then suddenly connects and runs as expected. I can se...Poor upload speeds and BQM at peak times Hi, I've noticed over recent weeks my BQM graph is looking awful at peak times (weekday evenings, and especially weekends). To me it looks like upstream utilisation as the 50Mb upload is sometimes ...M350 Customer with current max DL 2.7MB/s Recently joined Virgin (connected 10 days ago) and was immediately satisfied with the service. I completed a self-install as the former occupant of this house was a previous Virgin customer. The...Download Speeds crash every Saturday or weekend when any sport is on. Is anyone else suffering from their 'Download' speeds taking a serious Dive at weekends as the time approaches 14:00 hrs? although I am on the 1 Gig Service. I can only assume that its down to more &...SolvedSpeed issues and discrepancies Hi I have a Hub 5 in modem mode, using a 3 unit TP -Link Deco M5 mesh. Nothing has changed oin the mesh, nothing at all, it's all up to date firmware wise and the Deco App says everything is fine a...SolvedUpload and download the same I have changed contract and am signed up for the Volt 1Gb package. My download and upload speeds over ethernet are both 94Mb/s, so something is clearly not right. Impossible to contact anyone by te...
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