Recent DiscussionsConstant us profile assignment change Hi all, I keep getting constant us profile assignment changes! I am posting my results below, can someone please advise if all is ok? SolvedSpeed Dropped I have had a 1 Gb connection for a few years now and to be honest, it's been great. Every now and again I have to reboot but it all comes back on fine and the speed has always been as advertised with...Upload speed add-on and Volt A bit of background first - I'm in a Nexfibre (XGS-PON) area, and I have the M500 package with the "Upload speed add-on" for symmetric speeds. I spoke to a retentions agent this morning, as my Volt ...Hub 5 high latency and jitter This issue only started last week. I noticed I couldn't stream BBC radio stations at 320kbps without constant stops and starts. My Hub 5 is in modem mode connected to a TP Link router and I also noti...Upgrade to volt 500mbps Hi, On Monday I upgraded to volt 500mbps, the speed has dropped like a stone, when I was on volt 300mbps I was getting 330mbps plus on my mobile speed test, now I'm getting 11.2mbps What's going on?...Intermittent outages, North London Over the last few weeks we've been getting short outages around 2-10mins each, which are given as "intermittent signal in your area" when we check them on the app. Random times, just had quite a long...South Reading, speed issues. South Reading area, RG2. Speed is reduced today, 30mb max which is still usable, but upload is between 0.8 and 1.2mb max. Powered off Router for 5mins, no difference. Just joined Virgin Media but 3 days in and problems. Hello, I just joined your broadband fibre internet package M125 (good offer with £100 credit applied) and the speed has been fine the first few days around 132mbps. [Mod Edit: Images/personal in...Regular Speed drops Hi recently have been regularly been getting bad speed drops. Should be getting over 100Mbps but drops to under 10Mbps. Current BQM test: https://www.thinkbroadband.com/broadband/monitoring/...Difference between Ookla and Samknows/realspeed speed tests I recently upgraded to an M500 package from M250 and using Ookla speed tests have seen no improvement. After a couple of days I called VM tech support and they suggested using samknows/realspeed to ...
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