Recent DiscussionsIs my speed and connection ok? hello all, This maybe a one-off issue but i noticed yesterday i had drop-outs. So i rebooted (i forgot to take stats before i rebooted!) the modem only Hub 5 and my router. My stats are below, any...Volatile Internet Speed I’ve been experiencing extremely volatile internet speeds lately. Timeline of events: February: Renewed my VM contract with M250 internet. No changes were made to the service. March: I started ex...New to Virgin Just got Virgin installed today, supposedly 500mb download speed… came home to son moaning about lag etc thought he was just over reacting so ran some tests… speeds shown was getting 500mb then all...slow speed to hub5 Hi All hopefully someone can help or advise on this issue that I have been experiencing since September 2024 i upgraded to the 1Gig package from my previous 350meg in Feb of 2024 along with this th...Ridiculously slow Paying for 1 gig getting 44mbs for the best part of a week ,engineer came good Friday changed all the connections , the box on the wall and even a new router , still the same **bleep** , app says the...Download speed poor Hi, I just received my new hub5 and connected, however I'm not getting the gigabit speed expected On my laptop I'm getting 60 to 80mb download and on my phone 339 Upload on laptop 76 and on my pho...Postcode shows upto gig2 When I put my postcode in it says upto gig 2 but highest is 1gb is that normal ? Slow connection to internet Recently I am experiencing issues when connecting to the internet. For example if I try to connect to the BBC web site the connection freezes and then suddenly connects and runs as expected. I can se...Why is my broadband running slow? Why is my broadband running slow? DOCSIS 3.1 ISSUE Since the complaints section is effectively disabled on the website, and customer service does not understand what I am talking about at all, I am trying to reach the technical team through this mess...Solved
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