I got a call from virgin media asking me to upgrade my account and get faster speed and other benefits for 10 pounds extra. I explained to the customer service lady that the wifi does not even get to my room. Imagine having to position yourself at a ...
I have gigabit internet to my home, however over both wifi and ethernet I'm getting about 120Mbps instead.I have reset the router.Restarted devices.I have waited numerous days.I have reinstalled ethernet drivers.Everything. Still God awful performanc...
Hello,In the south Manchester area M23 for the past 4 days from around 13:00/14:00 until around 19:00 the speed of our connection keeps nose diving from 135Mbps to 1Mbps until the "work" one of your engineers is doing according to the status checker ...
Evening folks,Since W/C 28/08/23 my broadband speeds in peak time have been dropping to < 50 down, < 5 up (0 up quite a few times). When everything's working as it should, I get about 120 down and 20 up.The service checker and phone lines are obvious...
I have recently opened a new account on June. I have broadband only. My initial speed was 250Mb.i upgraded 2 weeks ago to 500. The job should have been completed on 8 September. I'm still on the 250 package. Any suggestions? I've read about many cas...
Over the past few days I've noticed really sluggish browsing performance; some websites taking an age to load, and some timing out altogether. Oddly, various speed tests still seem mostly OK, occasionally reading a bit low but nothing drastic that I'...
What speeds are people getting on their Wi-Fi with the 1GB package? I am struggling to get over 80mbps on both my fire stick and iPhone 14, I have 2 Wi-Fi pods both located around 3 metres apart with the hub just above them, I struggle to crack 100mb...
HiI have a reported a tested speed of 250Mbps. When I try to use sites that require https (TLS/SSL) the speed is very slow and mostly disconnects. For example when I try to do online shopping when I go to payments - the internet disconnects and I am ...
Saw a few posts on here and the VM Community page saying they were receiving boosted upload speeds on 1gig, later confirmed by Community Staff that they are implementing upload speed boosts but have no set plan in place for it. So I'm just wondering ...
Hi,Issue in the subject / title, this has been a problem for the last couple of days now. I use a third-party router and the Hub 4 is in modem mode but I've attained 950+ Mbps for over a year, it's only now dipped and not gone back...Not sure if it's...
