Hi, I have M350 package but the speed is not as per contract. The latency is also very high. On the router i am getting around 90Mbps best case but usually around 70Mbps. It's worse during peak hours. Netflix gets blurry.There doesn't seem to be a wa...
We have a hub 5. We pay for 350 Mb broadband, yet we barely get WiFi round the house and if we do, the connection is unstable and frequently drops out.I'm currently sat next to my hub and the VM connect app tells me I'm getting 48Mb, which virgin are...
Hi, i've had no broadband since 25th Sept, complete blackout & all i keep getting are daily text messages from Virgin saying engineer on way/on site will be fixed the next day & the next day on & on but nothing happens. I've called them several times...
Hi, the last few days I've noticed a severe drop in upload speed (sometimes coming in as <1Mb) when I should be getting ~25. It does bounce back up to that occasionally, but it's more often low than not. I also set up a broadband monitor yesterday wh...
Just had a new broadband install at my house and the engineer said I should receive my full 1gig speed in half an hour but it’s been about 6 hours and it’s only reaching 700mb , any ideas ?
I have been experiencing very slow upload speeds since September 2023.My upload speed has been incredibly poor ranging from 0.2 to 0.8 mbps. My remote job is affeced my job because of this. This is very depressing and nothing has been done. I haven't...
As title. I upgraded to m250 on 19th sept at a cost of £30 per month. I never heard anything until I got an email or two saying it had all gone through and these had attachments with contracts. When i looked at the contract it seems i'm paying more ...
Morning All i have noticed since i have setup my BQM that i am now seeing hiya than average latency spikes and up to 5% dropped packets.Ignore the 2am as i have all kit reboot at 2am.I can still pull speed tests of 650mb but i do notice latency onlin...
Hi guys, just had new install and not sure which speed checker to use? On the virgin app we've got the speedo dial type, for modem mode, and the other one that shows a guy sat at a pc (Sam knows) which one should I be using? I've got the 250 packa...
If carlsberg made broadband it’d be a bloody lot better than Virgin.
