Hi,I'm getting slow internet speeds (I'm confident it's not a Virgin issue)Specs and things tried:Super Hub 51gig internetTried various Cat 5, Cat6, and Cat 7 cablesI have a built in NIC on my motherboardI have added another Intel NIC card separately...
So frustrated this morning! The internet was playing up last night. I switched off the router and back on then went to bed hoping in the morning all would be fine. it wasn't! So I did a factory reset of the hub to see if that would fix issues. Nope, ...
Last week VM did work in my area, net went down for few hours. Since its been back up, my speeds seem to have been capped to 100mb and not the 1gig i pay for. Adding to that an ip check also seems to show my ip being apart of VM in Telford, consideri...
My parents virgin media connection seems rather flaky, i did some home scans using the VM Connect app and on the test saw latency of 10000+ ms on the incoming side of the test i.e. from virgin to the hub. I checked the cabling from the wall box to th...
Have Hub 3.0 in modem mode, running into own networking equipment. Never had issue with own networking equipment as with old property, hitting 200mbps easily.Have reset hub and still no improvement. No help from CS at all. Any ideas?
Hi,I have recently taken out the 1GB package with the SuperHub 5 and I am connected via ethernet, the 2,5Gb port to my PC which also has 2.5Gb Ethernet port. The speed tests that I am seeing are far worse connected directly to the superhub than acros...
Dear VM,Our connection keeps dropping very frequently (sometimes every 5 minutes), this started happening in the last few months. Sometimes, upload speed drops to less than 1 mbps.We are looking forward for your help.Thanks.
Nothing mentioned on the Virgin status checker, nor is anything mentioned when I call the faults line. Struggling to watch anything online due to the buffering and voice calls are impossible due to robotic sounds. Channel Frequency (Hz) Power (dBmV) ...
Helloive noticed some speed and packet loss issues ongoing recently, everytime I did the checker it shows as below, any ideas when it’ll be sorted or even what’s wrong ? It’s affecting all sorts of things in the home including work vpn, teams, slow l...
Just got the Hub 5 from Hub 4 1 Gig boy the download speed on my iphone is 800 super fast
