Hi, i've had no broadband since 25th Sept, complete blackout & all i keep getting are daily text messages from Virgin saying engineer on way/on site will be fixed the next day & the next day on & on but nothing happens. I've called them several times...
Hi, the last few days I've noticed a severe drop in upload speed (sometimes coming in as <1Mb) when I should be getting ~25. It does bounce back up to that occasionally, but it's more often low than not. I also set up a broadband monitor yesterday wh...
Just had a new broadband install at my house and the engineer said I should receive my full 1gig speed in half an hour but it’s been about 6 hours and it’s only reaching 700mb , any ideas ?
I have been experiencing very slow upload speeds since September 2023.My upload speed has been incredibly poor ranging from 0.2 to 0.8 mbps. My remote job is affeced my job because of this. This is very depressing and nothing has been done. I haven't...
Pay for the 1gig full fibre and can never push past 180mbs download. I've switched to a new 3rd party router which has boosted the speed to around 500mbs. Virgin are saying it's because I am using the 3rd party router. When I use their super hub its ...
Hi , about 10 days ago I rang Virgin asking for a pod to be sent for free because I am on volt , I had done two tests and one room was well below the guaranteed level , I told the operator who said he would need to run a test , this he did and said a...
Hi,Today I upgraded from 362Mbps which I used to get around 36Mbps upload speed to 516Mbps package. Download speeds are fine however tried speed tests at different times and getting average 24Mbps upload speeds instead of ~52. Also my PC connected ...
Hi, I have been on 1Gb for about a year (M500 + Gig1 Volt) but have never got about the mid 40Mb for my upload speed. My download speed seem to be fine.I can see from my status, I do not have a 3.1 Channel for Upstream - Is that why ? If so, what is ...
As title. I upgraded to m250 on 19th sept at a cost of £30 per month. I never heard anything until I got an email or two saying it had all gone through and these had attachments with contracts. When i looked at the contract it seems i'm paying more ...
Morning All i have noticed since i have setup my BQM that i am now seeing hiya than average latency spikes and up to 5% dropped packets.Ignore the 2am as i have all kit reboot at 2am.I can still pull speed tests of 650mb but i do notice latency onlin...
