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Getting half the download speeds on Gig1 Fibre

Since the 30th of September, internet has been flaky. Speed tests since then have shown my download is around 500Mbps instead of the expected 1000Mbps. Upload speed was also being very low at 35Mbps but after a reboot it went back to the expected 100...

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FilipeB by Joining in
  • 1154 Views
  • 11 replies
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massive lag spikes. Voice calling nearly impossible

My connection has been absolutely shocking for latency and lag spikes recently. For over a month.I have tried unplugging everything off the network and leaving it for a few hours and everything. I include the BQM for my router for the last 24 hours. ...

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kayrah87 by Joining in
  • 697 Views
  • 9 replies
  • 0 kudos

Next to zero upload speed and intermittent internet

Since yesterday I am getting next to zero upload speed and intermittent internet which makes it impossible to make work calls, send emails, interact with apps, connect to a vpn etci have tried several things suggested on VM community (e.g. turning th...

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Scotty8 by Joining in
  • 505 Views
  • 4 replies
  • 0 kudos

Speed test in modem mode?

Is it possible to run a hub speed test on a Hub5 when it is modem mode? Using the Ookla SpeedTest app shows that I have a pretty reliable ~250Mbps on WiFi & ~350 to 400Mbps on a Cat5 wired connection.  The WIFi system is a TP-Link Deco S7 3-node mesh...

Ijlane by On our wavelength
  • 5049 Views
  • 43 replies
  • 0 kudos

Broadband speed not as per contract

Hi, I have M350 package but the speed is not as per contract. The latency is also very high. On the router i am getting around 90Mbps best case but usually around 70Mbps. It's worse during peak hours. Netflix gets blurry.There doesn't seem to be a wa...

amitgk2 by Tuning in
  • 326 Views
  • 1 replies
  • 0 kudos

upload speed low and errors

hi internet upload sped halfed was over 100 for a few days then droped and geting lots of us profile assessment change   Network LogTime Priority Description 30-08-2023 18:39:49warningDBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to C...

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graham1705 by On our wavelength
  • 1340 Views
  • 19 replies
  • 0 kudos

How are VM allowed to get away with providing such terrible service?

We have a hub 5. We pay for 350 Mb broadband, yet we barely get WiFi round the house and if we do, the connection is unstable and frequently drops out.I'm currently sat next to my hub and the VM connect app tells me I'm getting 48Mb, which virgin are...

Jeeksy by Tuning in
  • 337 Views
  • 2 replies
  • 0 kudos