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Proverbial Speed Issue with new hub 5 router

Hi thereHad a new hub 5 installed yesterday - did a speedtest albeit on my iphone and I was getting download speeds averaging between 690-720 Mbps and upload maxing at 105 Mbps late last night and this morning only maxing download at 160 Mbps with th...

Resolved! Slow speed (250 mbps service)

Hi, sorry another slow speed query....Sams knows doesn't run for some reason. Speedtest result below. I have reset the router to factory setting, still the same. Checked service status, all seems to be good. It is a wired desktop.250  mgbp getting ar...

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molecule by On our wavelength
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Resolved! slow broadband

For me, the only reason to stay with VM has been their relatively fast broadband. I've long thought that my speeds haven't been as contracted - 250 Mbps - but today I bothered to check. Four speedtest sites show dl speeds from  55 to 72 Mbps - so slo...

jaberwok by On our wavelength
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Very slow broadband

My broadband has slowed to a crawl this morning. Takes about 5 minutes to load a page. What's going on?

hansi by Fibre optic
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  • 13 replies
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Resolved! M125 - Suboptimal Performance

Hi,I am looking for some advice - I am really very unhappy with the performance of my WiFi at the moment. On M125 package.Been with VM for 4 years, my contract price has just gone up. I am finding that the performance of this WiFi is simply not justi...

Having to restart my Router almost daily

Hi Guys,Recently I have had to restart my router (normally in the morning when I start my PC) to get my speed back/  When I use fast.com it shows me as having roughly 60MB when it is 1Gig, after a router reboot It is back to what it should be.I am al...

MrBasher by Joining in
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Resolved! Download speed test less than 1mbps. Upload speed normal.

My download speed is showing less than 1 mbps with speedtest.net and other tests. Upload still ~ 30mbps. It is still loading web sites,slow but doesn't feel that slow. Tried usual rebooting hub, PC, checking ethernet cables etc - no change. Tech over...

Upgraded to 1gig but speed slower!

Hello all! I took advantage of an offer and upgraded from 500mb to 1gig a week ago. VM sent me a new Hub 5 (even though I already had one!) and I kept the 3 Wi-Fi pods I already had in same spaces. Since upgraded the speed in my little office has gon...

partik by Joining in
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UDP issues on SuperHub3 - collective thread

Hi. I decided to open a collective thread for UDP issues on SuperHub3, as it seems that many users are pestered by them, the impact is high and Virgin Media is not aware or fails to acknowledge the issue so far (they've been trying to fix my issues f...

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dinth by Dialled in
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throttled upload speed

I am a live streamer and had the 350 package which i found my upload speed being erratic and my livestream kept lagging. called virgin media and they advised me to upgrade to the 1gb connection which i did and after a few days started to see the same...