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Forum Posts

WiFi help - set up Hub?

So a long time ago, I ran a cable from my living WiFi router to my loft to another WiFi router. This was to accommodate my son whose bedroom is up there to allow him to play his Xbox. The original router was a bt hub router. I have since changed to v...

frata by Joining in
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Resolved! slow Volt

I have been with VM for twenty yearsI pay about £80 a month for just BB, I have voltI get nowhere near the speeds promised , sometimes 350 but usually lessVM turned out to investigate and fitted a new cable into my house last weekspeeds have now drop...

Overheating Hub 3 router

Hi I have noticed that my download speed has been quite sporadic and takes a while to get itself sorted. There is a permanent red light at the front of the router and after doing some research, it appears to be overheating.Can you arrange for a repla...

Download speed

Hub3 over10yrs old. Chromebook speed test Samknows at router 250ish Mbps at Chromebook 4.5ish Mbps. Wife's mobile WiFi keeps dropping costing ££. Carried out all tests. Should I ask for a new router or Pods?

Chardy51 by Tuning in
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Wifi problem

Suddenly lost WiFi access. Still connected but it says no WiFi access and the hub keeps occasionally doing deep blue flash. Did a power off reset, and an unplug and no changes.

ztraa by Joining in
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Can anyone help please? Upload Speed!

On 29th April I got home and was unable to stay online with my gaming PS5. Streaming etc all perfect no issues. I just can't do gaming.I'm on the 100MB package.I have no issue with the download, varies between 90 - 100mbps.The issue is my upload it w...

Hub 5 ethernet ports all 100mbps wifi is fine

Hi. Any ideas why it seems the lan ports on my hub5 seem to be capped at 100mbps? Im on m500 connection and download speeds on speedtest using wifi are 500mbs+. But not the devices connected via the lan ports, they dont go over 100mbps. That includes...

Stack by Joining in
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Symmetrical speeds Add on - not available

Just been on live chat to try and add the symmetrical speeds to my Gig1 plan. Was told it wasn’t available to me as I’m still in contract. I thought this upload add on was only a 30 day rolling contract anyway so what difference does it make?Yes, I’m...

pob42 by On our wavelength
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