I've been having serious speed issues for a while now, but this is ridiculous. Checked Down Detector and there's a small blue blob over the Bristol area, so I was wondering if anyone else was having a problem...? This page, for example is a load of b...
So my download speed (package) is around 912Mbps - (Virgins fastest speed) but when watching YT videos, after a few seconds, the video often pauses (spinning icon) for anything between 5 and 30 seconds (apprpox) before playing again.I would have thou...
PLEASE HELP! As part of my new contract I was offered Gig1 speed broadband. I accepted the contract based on the speed and price. Weeks later I'm still not receiving Gig1. 1 hour 40 mins on the phone, 4 representatives later I find out I can't have G...
So I’m 8 months into a 18 months contract and want to go go from 125mb to 250mb after seeing this advertised on my sign in page for an extra £5 per month which I thought is very reasonable. So after phoning upgrades they can’t offer the £5 speed boos...
Do I need one 1gb (£36pm) or 500mb (22) 3 people about 20 devices connected sometimes all three of us work from home, we stream and one of us games.Live in a 3 bed semi, currently on 350mb is actually decent don’t really feel any black spots or slow ...
Hi. How do I get involved in the virgin media trials? [MOD EDIT: Subject title changed for clarity]
Hi, I have the 1Gb service using the Virgin Router in modem mode. This then connects to a Ubiquity UDM pro on a 2.5Gb LAN. I can consistently get 1130Mbps download using Speedtest.net when using multiple streams. However if I choose single stream ...
I’m currently running various speed check tests and I’m beginning to think that Virgin Media is throttling my broadband connection. There’s nothing wrong with the Hub3 - I’ve got it set up to run a mesh network. My tests are run on VM’s side of the c...
I paying for a fibre mega package but I think Virgin need to make an adjustment to my supply to improve it as I’m only getting 20-50 Mbps. Can support please make the necessary adjustment.
Raised a complaint 6 days ago but no response at all on it.This was after a site visit when we were given a 'new' hub 3 which we were told would fix the slow connection issues, and the repetitive dropouts many times a day (worse in the evening). Alw...
