Dear Virgin Media , at my parents house builders damaged the cable and there was no internet in the house however my dad put it isolating tape hoping for a fix but that did not helped broadband is intermittent , power levels -9 . Is it possible we c...
For context, we got a letter in the door saying my street will be getting Virgin broadband soon, but my only experience thus far by proxy is that your speeds slow to a crawl during the day and return to normal in the late evening.Now: The thing is--m...
Hi,been having issues with my 250mb package recently. On rare occasions it will be working at full speeds but more often than not the speed will be alot lower, as of late frequently dropping to 10-20mbps.Was wondering if the power levels might be an ...
Since upgrading to gig1 speed has been awful. First few days it was down to around 200, not a problem, then for a couple of weeks it was up and down, 800 sometimes (excellent) then back down to 200 (still useable). Virgin media sent me an email sayin...
hey everybody i recently purchased the hub 5 for virgin media with a speed off approximately 1130 mbs but with a guarantee of it being 563 mbs. on my S22 the speed is 408mbs download with 48.3mbs. the issue i have is that on my pc the speed is 24.9mb...
My connection has serious spikes and dropped packets over the last three weeks and that is being kind, i am not happy with it and neither am i happy with the constant requests to restart my modem from your customer support team, i have made sure ther...
HiHaving a few issues with my router reporting latency, packet loss, and disconnection from the internet. I've had a look at the network log in my Hub 3 and can see various errors - RCS Partial Service, T3 Timeouts, Sync Failure etc. When looking a...
