We like it fast
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 15 replies
  • 37 kudos

Keeps crashing and not getting close to 1gig

Hi,Please can anyone give me some advice?We upgraded to 1gig broadband and a hub 5.The hub is in modem mode and connected by wires to one Eero router, which is then wired to two others around the house.Initially the speed was consistently 940mbps as ...

Ben23 by Tuning in
  • 7 replies
  • 0 kudos

Slow WIFI and Hub 4 and Dell

Hi everyoneIve recently switched to Virgin broadband 350 and I am having a problem with my work laptop.It is a Dell Vostro 3150. My iphone seems to be getting circa 300mbps in my study ( Virgin connect app), but my laptop is lucky to get 50mbps.I am ...

Broadband slow after upgrade

Hi everyone.I recently moved from an old contract with M250 broadband to a new one on the 5th January 2023. This is the M350 broadband.What I'm finding is that the upload speed is completely fine. However, the highest I can get is 140MBPS~ download s...

Sharpy63_0-1673272814883.png Sharpy63_1-1673274579677.png
Sharpy63 by Tuning in
  • 12 replies
  • 0 kudos

Low Download speed

Hi.. I am getting experiencing buffering on streaming, so did some speedtest to see what was happening. I have used a number of speedtest site and all test of download is less than 90Mbps.My service should be 350Mbps, which I have been getting, with ...

Wi-Fi running slow

Hi, I live in a student house with virgin media wifi. Before I went back home for Christmas the wifi worked fine with decent speeds, but now I have moved back in after Christmas and hardly have any connection at all, and when I do it is extremely slo...

a1nnie31 by Joining in
  • 1 replies
  • 0 kudos

Broadband Speed & Network Diagnostic

 I recently had a power cut and had to replace my Hub 4.0 (damaged)The new Hub 4.0 arrived today, did self install but get hardly any download speed (wi-fi and cable) and zero upload speed.I'm on the 1 Gig Fibre package (latest wi-fi speeds posted)I ...

Screenshot 2023-01-06 at 21.05.35.png Screenshot 2023-01-06 at 19.54.49.png

Upload Speed

Hi, I'm experiencing (and have been for a week) upload speed issues. I usually get around 38Mbps but I can't seem to get anywhere above 8Mbps on speed test websites, and worse connections via other services.Wanted to see if there's anything I could d...

Resolved! Frequent Lag Spikes for the Past Couple Months

Hi all,I've been experiencing very frequent lag spikes for the past few months. Since the start of November, my BQM graphs have been displaying huge yellow spikes from the hours of 10am until around 12am, and it's been doing this consistently every d...

AidenM99 by Joining in
  • 2 replies
  • 0 kudos

WiFi speeds keep dropping

Wi-Fi speed keeps dropping - done all the resets etc. and the speed goes up but then drops again by around 90% 

Vfa69 by Joining in
  • 3 replies
  • 0 kudos