QuickStart, set up and connections
Installing and configuring your kit
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Forum Posts

Hub to move

Hi Guys,Recently joined virgin media and due to the phone socket no longer being active as its via the hub I need the hub to be moved across the room so the landline functionsOr I need a 15metre cable to push the router closer to where my landline ha...

First installation

I have got the router all set up but out the back is a cable to Push in the box but the only space I've got in the box has a cable with a plug on it so I'm stuck and  don't know how to proceed 

Markc212 by Just joined
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Resolved! Virgin Media in new build Property

HiWe are shortly moving into a new build development (June) and I’m assured by the builders (David Wilson Homes) that both the estate and the individual properties have been cabled for virgin. Indeed there is a virgin termination box on the outside o...

Do I need a pre-installation visit?

This is my first time posting on the Virgin community forum. Thought I would drop a message on here first before progressing through to purchasing Virgin and organising an installation and what not.I have recently moved into a rented house, which has...

SoulFish by Joining in
  • 1 replies
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Hub 5 and BT MESH

I’m due to receive a Hub 5 in a couple of days to replace my 4 which hasn’t been playing nicely recently with my BT mesh system. I am unsure whether I should simply connect my mesh to the new router or, might it be better to dispose of it in view of ...

Renef180 by Joining in
  • 1 replies
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