I just received my Hub 5 which was installed by an engineer. Yesterday everything worked ok but today I tried to access the Hub settings but the access details on the label on the base of the unit has only been partially printed. The hub settings o...
hello everyone, i am having issues with trying to use port 7764 as its reporting as closed when i check, i have opened the port inside windows firewall and forwarded it in my hub 5x settings using both tcp and udp protocols, i am using the port for a...
recently I switched to virgin media (the m350 package I believe) I was using the speedtest by ookla earlier and it’s telling me I’m getting nearly 900ms of download latency which I’d imagine is the reason I’m sometimes only getting 60mbps downloads r...
Just seeing if it's just me.Setup - Hub 5 in modem mode connected to Draytek router and access point.Went to bed last night and it was all working, woke up this morning and the internet was gone. Using my PC I could get on the AP, Router and Hub 5 wh...
Hi,I just have Virgin Media coaxial cable M250 broadband. That's it.Does Virgin Media offer a TV Box/Stick with remote control where I can watch live TV channels via Wi-Fi, no coaxial cable is required to be plugged into the TV box? Everything is thr...
Hub4 overheating fan running top distorting
 Hi. Just got my quick start through. Just moved into the flat and there is already a black wire hanging out of the box. Unable to use the cable VM provided what do I do to get connected?
My Virgin contract is due for renewal and I’m just asking around for recommendations…I have broadband (I work from home), home phone (don’t even own a home phone), Virgin Media + Netflix. I don’t have/need sports, sky etc etc. I know everyone is goin...
Hello - contractors are currently installing the fibre cables on my road but have stopped at Number 28, which is my neighbour and there are 7 more houses after mine. I asked the installers if they were going any further up our road and they said they...
long story short my Startup kit got lost in the mail and I’m wondering if it’s possible to change the tie the MAC address of my old hub to my new account.I’ve moved homes last week and my startup kit was meant to arrive on the 20th of Sep, however it...
