QQ, If you're ending contract and signing up under partners name. If the new connection is due for a technician install it'll be pretty obvious for technician to see what we're doing. Will they raise any alarms and cancel everything?
Evening alli arranged for an engineer to come out tomorrow to have a look at our broadband but it’s been fine all day and I want to cancel it,the amend booking option is useless and the appointment doesn’t show up in my app,can someone advise please,...
All my neighbours seem to be able to get vigin medias full fibre internet and i can't. Virgin media seems to be the only provider in the area that can/is giving fibre. My house is the only house on hoo hill lane FY37HL. Its a lane going to an industr...
Hi,I post this on behalf of the whole residence not just in my name - as I belong to the resident association - we have multiple cables installations that leave to be desired.I called customer services but there is no option for this, it is all about...
I am trying to register for virgin media but keep getting error DEF01. I have deleted cache and cookies, used 2 different devices and 3 different browsers and keep getting the error above
Just wanted to ask, I’ve placed my order for the Volt M350 package. I’ve recently renovated and the existing coax cables were cut outside in the box and fed under the new drive. From the box pictured, a separate coax travels back under the drive acro...
Hello,I've received my Hub5 upgrade yesterday.Unfortunately, the power supply arrived broken. The top prong on the power supply plug has broken off and I'm unable to plug it in.My Hub4 no longer works, so I haven't got a connection.I've been onto liv...
Hi there,I ordered a new broadband plan on Sunday (04/02/24) for my new house which was to have the router be delivered on Wednesday (07/02/24). Today I have gotten an email saying that a "Gone Away Form" has been received.I've looked at the forums a...
I reported this leak coming up through the pavement around six months ago. It was especially bad during the cold weather and really dangerous. You sent someone out who did nothing about it and said they would report it to the civils team. Again nothi...
Hi, I ordered a QuickStart pack with the provisional installation date for the 7th of February, it hasn’t arrived and judging by the volume of people that have had the same problem I suspect it’s going to be a while yet before it arrives but the syst...
