Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 54 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Resolved! Virgin Media Connect App

The virgin Media Connect App is not compatible with my mobile phone or tablet, it is not listed in Google play store when I search for it and says it is incompatible when I use a link to reach it in the store. Please could someone help? 

DarylJP by Joining in
  • 2 replies
  • 0 kudos

V6 Hub Modem Mode - Red Light

Hello,I have always run my V6 in Router mode and recently decided to expand my network due to some room changes. I have added a Net gear GS308E which is wired directly to the V6 hub (port 1 on both devices), the net gear has various bits connected to...

danpluck by Joining in
  • 4 replies
  • 0 kudos

Reporting service issues

There used to be a facility on your website and app to report loss or issues with service. However this seems to have been removed from the website and app and now users are forced to call 150 or 0345 to report a service issues. Why has this been rem...

I need to clear / flush the DNS cache

I am working on a website but moved hosting companies. The site is live however I can't view it on my iMac via Virgin Media but can view it on my mobile through 4G.I have cleared the cache on the iMac and restarted but the problem remains. I need to ...

forteman by Joining in
  • 8 replies
  • 0 kudos

Hub/WiFi Issues

Hi, I posted a couple of weeks back about my hub showing a solid red light and is having Wi-Fi drop outs. An engineer came out and done a few checks and found a fault with the cable outside the house which was fixed. The hub still displays a solid re...

No broadband for 18+ hours

We've had no internet/ broadband for over 18 hours now locally and when I go on the help site, the message just keeps saying that a technician is in the area working on the problem and our area is a known location with problems at present.Is there an...

Vix1017 by Tuning in
  • 2 replies
  • 0 kudos

I am not getting WIFI in my second room.

Hi I am on 100mbs volt package. I am getting very weak signals or dead spots. Both rooms are on ground floor so the second room is not that far from the router. I have black super hub 3.Need help please

alia7478 by Tuning in
  • 6 replies
  • 0 kudos

Solid red light hub 3.0

I have noticed our signal dropping off intermittently for a few weeks. Our network is prone to periods of poor service but the light on the hub has also been solid red for a few weeks. I've rebooted, reset and tried all the self help test via the vir...

Anamaroe by Tuning in
  • 6 replies
  • 0 kudos